Vantage

Vantage ensures that at any given moment, IT understands how each technology tier is contributing to an overall business service to quickly make corrective actions when issues occur.

Value

Visibility: see the true service quality being delivered to the end user.
Prioritization: prioritize incident/problem resolution events with quantified business impact information.
Isolation: immediately isolate which technology group is accountable for the incident or problem.
Resolution: quickly find and fix the root cause of the problem through in-depth analysis.
Communication: improve IT and business communication using business relevant information.
Improvement: continually improve service quality using best practices such as ITIL and automated Six Sigma techniques.

The Compuware Difference

Single Integrated Solution

The only solution to provide seamless end-user experience monitoring, application performance management and business service management. This unique top-down approach starts with the end user experience to provide critical impact information for business service management and for application performance troubleshooting.

Better Visibility

Receive end-user experience metrics with synthetic- and real-user experience in a single view.

Deep-Dive Analysis

Vantage helps our customers see the root cause of issues with in-depth Java/.NET applications analysis to gain operational efficiencies..

End-to-End IT Operation Visibility

From the distributed front end to the mainframe back end, including transactionsanalysis as part of the mainframe environments helps effective resource management.

Continual Service Improvement

Vantage is the only management technology with automated advanced Six Sigma techniques.