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TrackRecord Product Detail

Advantages

Integrated defect tracking

TrackRecord enables you to effectively track information about test failures and take control of software defect identification and resolution. TrackRecord's integration with Compuware's test management tool allows you to easily load a software defect into the tracking system. With the press of a button, key testing results are populated in the TrackRecord repository. Tight integration between Compuware's error detection tools and the tracking tool yields defect reports that enable developers to reproduce and correct issues quickly.

Dynamic Project Tracking

TrackRecord provides project managers with an up to the minute view of project status based on live data gathered directly from the development and testing team. Developers, testers and other project team members use TrackRecord to organize and communicate their project deliverables. As developers implement features, address software defects and tune their applications, TrackRecord continuously gathers and processes project status information and correlates it against project milestones. As testers uncover and report issues and certify fixes, TrackRecord automatically manages the communication and workflow. Team leads and project managers leverage TrackRecord for detailed project status and resource utilization data to support informed decisions on assignments, delivery dates and project risk.

Customizable workflows

TrackRecord provides a graphical workflow facility for defining and automating the project workflows, thus providing a process for ensuring that software deliverables and defects are appropriately routed through development, QA, documentation and other affected groups. This automated workflow management ensures that the software development process is repeatable and that issues are not overlooked. Workflow rules can be established to support the flow of tasks and information around the team. The data types and workflow features are highly customizable so that teams can implement TrackRecord in their current environment and support their existing processes and standards. TrackRecord allows QA managers, project managers, testers, and developers to better communicate and focus on resolving problems and improving application quality.

Dynamic reporting

TrackRecord's dynamic reports are always up-to-date and reflect the most current information in the repository. When information changes in the repository, TrackRecord automatically routes it -allowing critical defects to receive instant attention. The dynamic queries and automatic notification promote a seamless flow of information between testing and development. Notification can be customized by structuring users' view of the repository according to their specific needs. This allows testers and developers to focus on changes relevant to them, while a manager can view the overall picture.

Automatic electronic mail notification

The TrackRecord AutoAlert module provides electronic mail notification of reported defects and other new information added to the repository. This feature extends the built-in notification provided by the dynamic views to include occasional users and remote users in the flow of information.

Customizable repository

TrackRecord is a flexible tool, where virtually every product feature, from the fields shown on a defect or task submission form, to the rules applied to automatically populate project specific information, to the data and fields recorded in TrackRecord, can be defined and shared or protected according to site specific interests and processes. Further, the database, user interface, permissions and workflow processes can all be adjusted along the life of your project, so you can incrementally tune your installation to support your evolving work processes.

Remote access

Testers and developers can also obtain current information and report software defects remotely by accessing TrackRecord via an Internet browser. Anyone with a browser and the appropriate access privileges can enter defects into the repository, update items and view reports.