Deliver Quality Mobile Site and Native Application Experiences for Better Business Results
Gomez Mobile Real-User Monitoring (RUM) measures mobile site and native application performance from the most critical point of view — your end users. With mobile, your websites and applications are literally in your customers’ hands, but are you meeting their expectations?
Increasing smartphone sales and faster networks are driving the mobile boom and have changed end users’ mobile experience expectations. According to Equation Research, 71 percent of mobile web users expect load speeds of web sites on their mobile phones to be equal to, or better than, what they experience on their desktops — up from 58 percent in 2009.
Gomez Mobile RUM is the first and only real-user monitoring solution for mobile sites and applications that:
- measures performance and traffic metrics directly from your end user’s browsers and mobile devices
- links page views and conversion/abandonment rates to mobile site and application performance and end-user satisfaction.
With Gomez Mobile RUM, you can:
- protect business results by reducing abandonment rates due to performance issues
- detect performance issues and prioritize resolution based on business impact
- ensure applications work across all browsers, devices, geographies and networks
- optimize mobile site and application performance for your most important end users and business-critical transactions.
Unique Capabilities
First and only solution to capture true performance of mobile web sites and applications
Monitor mobile browser and native application performance from the only perspective that matters: your end users’. Gomez mobile RUM supports all JavaScript-enabled mobile browsers and device platforms such as iOS and Android.
Ensure mobile sites and applications work for all users
Understand the impact that your end-users’ geographies, mobile devices or browsers have on the performance of mobile web sites and applications.
Evaluate end-user experience and its impact on business results
The performance of your mobile sites and applications matters, especially in the eyes of your end users. Poor performance causes end-user frustration and abandonment, lower conversions, reduced revenues, increased costs and a tarnished brand.
Identify performance issues and resolve them based on end-user impact
Proactively detect mobile site and native application performance issues from an end-user perspective and prioritize them based on business impact.