Real User Monitoring - Mobile - Features and Benefits

Delivered on-demand, Mobile RUM does not require any hardware installation or maintenance. Key capabilities include:

  • real-user performance monitoring across all JavaScript-enabled mobile browsers and device platforms such as iOS, Android and Blackberry
  • real-user performance monitoring across iOS and Android native applications
  • correlation of page views and conversion/abandonment rates according to mobile site, application performance and end-user satisfaction
  • capturing client-side performance metrics for web and native applications
  • the ability to quantify satisfaction levels of real users interacting with your application
  • pinpointing problems by user segments and groups that you define via flexible charting
  • understanding how device characteristics impact native mobile application performance.

Gomez Mobile Real-User Monitoring supports all JavaScript-enabled mobile browsers and native mobile applications on iOS and Android.

Gomez Mobile RUM collects a variety of performance, user and business metrics.

  • Mobile web page metrics
    • DOM ready time, response time and load time
    • End users’ device, browser, location, network, OS, screen size and connection type.
  • Mobile native iOS and Android application metrics
    • User-defined timers including named, interval and custom value events
    • End users’ device, IP address, network protocol, OS, screen size, CPU, memory, battery strength, the number of apps executing at the time of measurement and application execution.

Why Use Gomez Mobile RUM?

  • Increase revenue and reduce costs through superior end-user experiences.
    • Protect business results and brand equity by avoiding end-user frustration and abandonment due to mobile website and application performance issues.
    • Understand the impact your end users’ geographies, mobile devices and/or browsers have on performance.
    • Ensure applications work for all users across all browsers, devices, geographies and networks.
  • Effectively manage and optimize  the performance of mobile web sites and applications.
    • Locate performance issues from the end-user perspective and prioritize them based on business impact.
    • Optimize performance and availability of mobile sites and applications for your most important end-user segments and business-critical transactions.
    • Achieve rapid results by deploying a SaaS delivery model.