Listen to Compuware’s New Podcast, The Modern Mainframe
Knowledge-sharing is huge for us at Compuware (we even launched a new feature in Topaz to make it easier), so we invest a lot of time in making knowledge from Compuware’s experts available to the world, empowering our customers with the information they need to make smart improvements on the mainframe and in business.
But we get it—some people don’t like to read, or don’t have the time. That’s why we just launched our podcast, The Modern Mainframe.
This is a new space for you to hear our experts and other thought leaders outside Compuware cover important aspects of Agile, DevOps, continuous improvement, transformation and more, including, of course, the mainframe.
The first episode is live.
It’s an interview with Compuware CEO Chris O’Malley. He talks about why the mainframe is important, what it means to “mainstream” it and how you actually go about implementing Agile/DevOps.
You can also view the transcript of the conversation on the episode’s page. Here are some highlights of what Chris shared during our conversation:
The Digital Mainframe
“Customer experience and customer engagement increasingly is preferred by customers or citizens based on a digital experience. And digital experience is gained by, writing software. It’s taking ideas to engage with customers through digital means and through really good processes, continuously improving velocity, quality and efficiency, turning those ideas into deliverables that make a difference.”
“These ideas to serve customers, when they come in they don’t nicely fit either on the mainframe in terms of the system of record or on the system of engagement that may be in the cloud. It’s almost always one where those ideas, to be turned into deliverables that make a difference, need new software to be developed on all these platforms.”
Quality, Velocity, Efficiency
“When you think about managing that and leading it, you want to set three KPIs that are really important to make that happen. One is velocity: how fast can you get from an awesome idea to a deliverable?
“The quality of it, I mean that experience, rests on the fact that not only are there not bugs, but you’ve thought about the UX implications, and that you’re doing a good job in terms of creating features that create elegant simplicity in dealing with whatever services that you’ve got online.
“And you’ve got to be thinking about efficiency, that you’re doing a lot of efforts probably currently that, that are wasted. I mean, they’d bring no value to customers inherently and expending money on a non-value-added service just doesn’t make a lot of sense, and you’ve got to figure out how to get and harvest that latency and reinvest it in better ways.”
“You’ve got to think about these simple things that you want to do and spend more time on value-added services, things that your customers will pay for and enrich the experience of supporting your service to customers, and we want to do less of the non-value-added services or at least minimize them to the greatest extent possible. So, you think of that effort, you want to get into the stage of continuous improvement.”
What to Expect
We have some exciting upcoming episodes featuring notable DevOps and technology thought leaders Gene Kim and Dr. Mik Kersten. Chances are you’ve read some of Gene’s work, if not The Phoenix Project then his research, and Dr. Kersten recently published Project to Product, which has a lot of people talking.
In future episodes, we’ll also frequently feature Compuware’s own subject matter experts on The Modern Mainframe to share their insights and help you understand how you can overcome your biggest challenges with business transformation and the mainframe.
As always, we welcome your feedback. Please share it here. And if there’s a topic you want us to cover or a question you want answered, feel free to let us know.