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Posts Tagged ‘end user experience’

End User Experience: The Business-Relevant Metric

Thursday, November 6th, 2008
 
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Steve Tack, Vice President of IT Service Management for Compuware, discusses his upcoming presentation at the Gartner Data Center Conference on the value of end user experience monitoring.

Schneider Electric - Bringing Facts to the Table

Thursday, August 28th, 2008
 
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Dave Patzwald of Schneider North America talks about how he responded to a direct challenge from his executive team to “fix the systems availability issue.”