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professional services

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IT Portfolio Management

We help you manage projects, applications, people, and client relationships, aligning your IT organization with your business, driving innovation and optimizing resources.

Professional Services Resource Page

Are you interested in learning more about Compuware's solutions for Professional Services? Our resource page provides links to fact sheets, brochures, articles, and white papers.

Within IT Portfolio Management, Professional Services focuses on two key areas:

  • Project Management
  • Program Management (PMO/APM)

Project Management

Compuware Professional Services can advise, manage, set milestones and establish controls, using flexible methodologies for software and technology selection. Whatever your goals are, we can deliver the right level of management to your project, including:

  • application development
  • process improvement
  • end-user support services
  • individual project management task performance
  • management of the entire project.

Taking an application from the test environment into the real IT world can be the biggest challenge. We address development-cycle challenges with services that support system installation and rollout.

To bring the entire project management process together, Compuware uses Paragon Plus™, a methodology designed to mesh with your own processes for system development. Paragon Plus helps to standardize project management tasks and manage change and risk.

Compuware's support teams work on multiple platforms using our products, help clients deploy software tools effectively, quickly address clients' questions and concerns, and deliver world-class customer service and support.

Program Management

Compuware's Program Management Office (PMO) blends project management expertise with automated IT governance technology to help you track project performance and streamline your project-reporting processes. Our team includes program directors, project managers, project coordinators and product specialists.  By automating many of the traditionally manual PMO reporting functions, we help you save time in areas such as:

  • data collection and reporting
  • project status reporting
  • problem management
  • issue management
  • risk management
  • dashboard reporting.

We help you track and oversee projects, provide ongoing project health checks, deliver on-demand project reviews and assist with project "recovery." You get continous access to accurate, business-critical data using our web-based dashboard to clearly understand the status of your projects and how to manage your IT resources cost-effectively.

Interested in working with Professional Services? Please contact us at cpwrprofessionalservices@compuware.com.

   


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