Services & Support

:: Customer Support :: Training

At Compuware, we believe the implementation of a new business solution involves much more than the installation of hardware and configuration of software. Effective, optimized solutions require a thorough understanding of your business processes. Compuware's Client Services Team is dedicated to helping your organization implement a solution that enhances your current business processes and integrates workflow across the entire services supply chain to yield measurable positive business results for your organization. Compuware's Client Services Team delivers:

• Customized Solutions to Meet Your Unique Business Objectives
  Working with key individuals in your organization, Compuware's Services professionals will help you understand how to apply Changepoint PSA to your business processes to achieve both short and long-term benefits, thus maximizing your ROI. The flexibility in Changepoint PSA's modular architecture, system configuration and operating platform options allow you to completely customize the solution to meet your organization's unique needs.
  
  
• A Proven Implementation Methodology
  The Compuware Implementation Methodology is a proven six phase process in which Compuware partners with your key stakeholders to devise and execute a strategy for smooth, rapid deployment. Compuware has provided services to customers world wide on over 300 implementations. That's experience you can trust.
  
  
• Maximum Knowledge Transfer
  Compuware believes in maximum knowledge transfer to ensure your organization is able to become self sufficient with our solution after the implementation is completed.
  
  
• Experienced Team of Compuware experts
  Compuware's Professional Services team is dedicated to ensuring your organization's success with Changepoint PSA. Our professionals will help you understand how to apply Changepoint PSA to your business processes to achieve long and short-term benefits, while maximizing your ROI.