Solutions

Professional Service Offerings

Application Performance Engineering
Performance of business systems must be engineered into the system from the very beginning of the software development process and then validated and verified as the application moves through the various stages of development.

Application Performance Tuning
Our predictive tuning solution is based on a lab-friendly testing solution, focusing specifically on the performance relationships between the system architecture, the application logic, the network characteristics and the server processing speed.

BI-DW Assessment
Measuring existing data systems and capabilities support business intelligence systems meeting business needs for BI (Business Intelligence) in your organization.

Business Process Modeling
Our Business Process Modeling approach brings together our Senior Business Analysts & processes to document current as-is business process to develop a to-be model.

Customer Experience Development
From application architecture design to mobile application development & integration, we can help your organization enhance your customer’s experience. And maintain the right security across networks & mobile devices.

E-Commerce
Our experience with e-commerce solutions can meet the needs of any organization needing a retail web site, mobile device e-commerce application, or B2B transaction automation.

Enterprise Software Development
Enterprise Software Development includes design, dev, integration, testing & deployment of data, transactions, & processes. Projects are not insulated from other applications, in partner organizations or available through cloud services.

Facilitation & Collaboration
Requirements Gathering ensures an effective delivery solution whether COTS software, custom development or outsourcing that is cost effective & delivers higher quality applications.

Field Force Enablement
Our ability to design & build mobile computing applications can improve the efficiency & productivity of field employees. With sales force automation & CRM tools always available to sales teams.

ICD10 (International Statistical Classification of Diseases)
Our enterprise toolset can locate all impacted files & fields in a database, temp files & programs that will require conversion from ICD9 to ICD10 codes.

IT Governance Consulting
From rapid assessments to organizational change management our IT Governance solutions can aid you in the adoption of governance processes and best practices.

IT Service Management
ITSM comprises an integrated suite of methodologies and tools for managing the performance of applications across an organizations infrastructure.

IT Portfolio Management
During project phases, portfolio management serves as a continuous "gating" mechanism to assure alignment of strategic intent & decisions made are based on timely & accurate data. 

Independent Test Teams
Our test team work in conjunction with your team or independently. Centralized QA testing offers needed consistency & repeatability. Key measurements & metrics to track ROI is just one of the benefits for your business.

Independent Verification & Validation
Our Independent Verification and Validation consultants perform a review of your software development work products to assess process effectiveness & product quality against best practices.

Mobile Computing
Compuware's Mobile Computing Center of Excellence offers end-to-end services for custom mobile application development across the mobile device spectrum.

Optimization
A robust methodology & tool-based Optimization approach removes application bloat, increases quality & improves performance for legacy applications.

Package Software Customization
Whether cloud-based applications like Salesforce.com or internally deployed application platforms like Sharepoint, our skill in packaged software customization can accommodate the requirements of various business processes.

Performance Assurance
Our Performance Testing Service can help identify performance bottlenecks, assure production readiness & the ability to control unplanned costs.

Performance Optimization
Our products measure end-to-end performance across cloud computing offerings, mobile devices & enterprise systems.

Program & Project Management
Our approach to Program & Project Management integrates management best practices in the context of an organization's established methodologies or the use of a standardized toolset if needed.

Program / Project Management Office
Our IT Governance professionals provide guidance in establishing or maturing a PMO to extend the range of chartered responsibilities to implement, manage & communicate progress of project portfolio management initiatives.

Project Audit & Recovery
Our experts can conduct project audits & offer best practice recommendations. Audit results are provided in several formats including a presentation explaining the findings & detailed suggestions for improvement.

Quality Process Maturity
We can evaluate current maturity levels of a business's quality assurance (QA) & testing practices to identify strengths & opportunities for improvement.

Rationalization
Application Rationalization can determine the future of legacy applications providing a roadmap -- should you tolerate, improve, migrate or expire.

Security in the Cloud
Our Professional Services can provide security expertise along with AppCloud by Covisint to help you with enterprise security and compliance needs. We also offer customization for Cloud applications like AppCloud & Salesforce's Force.com

Software Lifecycle Services
Our project management & technology skills provide professional capabilities within a project. Such as rapid prototyping & proof of concept, phased deliverables, adaptive agile offerings & project methodologies coaching.

Systems & Application Integration
We've helped businesses extend their services into cloud computing & legacy systems that needed to securely deliver services & data to a new generation of mobile devices.

Technical Blueprinting
The ability to quickly document legacy software applications is important when looking at modernization. SAP Blueprinting provides clear direction improving quality & simplifying complex components.

Test Automation Services
Automated testing tools can help decrease software development time, improve efficiency, increase software quality & reduce costs.

Virtualization Planning
Virtualization planning can help predict the initial and future capacity required to create dynamic, on-demand IT services that are more agile & flexible.

Virtualization Implementation
Virtualization Implementation addresses the question - scale-up (Big Beefy Servers) or Scale-out (Smaller Servers)?  Both offer pros & cons so neither is wrong.

Virtualization Management
Virtual environment management is based on the "4 Food Groups of Computing Services"; Storage, Memory, Network & CPU. These 4 components must be monitored & managed to ensure efficient functionality of the environment.