Vantage Service Manager

Business Service Management for business/IT alignment

Compuware Vantage Service Manager, a proven business service management (BSM) solution, delivers business-aligned views of service delivery by mapping critical business services to the supporting IT infrastructure. It enables IT to effectively engage with line-of-business counterparts to communicate service delivery in business terms and optimize IT operations in accordance with business needs.

Benefits of Vantage Service Manager include:

Powerful management-level dashboards that deliver real-time, actionable information about your organization’s most important business services.
Integration with Compuware Vantage and products such as CA Unicenter, HP OpenView, BMC Patrol and IBM Tivoli for a comprehensive service view.
Significant cost savings from improved service, reduced downtime and increased productivity. Real examples of customer savings include a 10 percent reduction in overall IT operations costs, $1.5 million per year in productivity gains and a 50 percent reduction in service-related downtime.

Take a closer look at our Business Service Management solution.