Provide better Quality of Experience for broadband subscribers

Compuware Vantage Service Check is an integrated suite of tools that helps broadband service providers (BSPs) deliver top-notch Quality of Experience (QoE) to their subscribers with in-depth broadband service monitoring and performance analysis. The solution is deployed with a non-intrusive system of network-based appliances that is capable of supporting millions of broadband subscribers without the need to install a single application on subscriber PCs. Using one source of subscriber information and common QoE performance measurements, Vantage Service Check provides unique capabilities specifically designed to enable each BSP organization with:

• a proactive approach to delivering better broadband service customer care
• the ability to manage broadband network performance from the subscriber's perspective
• the ability to monitor and understand individual broadband subscriber needs for effective marketing intelligence.

Take a closer look at the Broadband Service Provider Solutions preview.

:: Vantage Service Check Fact Sheet (PDF File - 1 MB) :: Ovum Evaluates: Vantage Service Check (PDF File - 305 KB)