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IT Executive Coach
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Welcome to IT Executive Coach, where you can learn first-hand from the experiences of savvy IT executives like yourself. We ask the questions on the minds of every IT executive today, and our featured IT executive guests provide the answers. As they share their techniques in tackling some of the most problematic issues facing IT management, you gain practical advice and proven best practices that you can implement at your own organization. After all, there’s really no one more qualified to offer advice and techniques on managing IT organizations than those who already do it every day. |
Niles (Nik) Mouser on Delivery Management
Niles (Nik) Mouser is a consummate IT professional whose 20 year career has led him to managing Y2K initiatives, detailed health care regulatory implementations and working on software quality assurance and development process implementations within several large corporations. His current responsibilities at Focus on the Family, a Colorado-based non-profit organization, draw together years of knowledge in leading a team to deliver quality applications to internal business customers. In this executive coach feature, he offers guidance to delivering consistent, superior project quality.[Read More]
Hamp Haucke on Delivering IT Value to the Business
Hampton (Hamp) Haucke is Strategic Director, IS PMO at Laboratory Corporation of America. During his 25-year career in technology Hamp has been fortunate to operate at every level, from hands-on developer to project manager to Chief Information Officer. He currently serves as the 2007 President of the North Carolina Piedmont-Triad chapter of the Project Management Institute. Hamp has a dedicated interest and focus on implementing effective governance processes that align technology to business objectives and optimize the value that IT is capable of delivering to the business. [Read More]
Business Centric IT Management
From a CIO who implemented a world-wide technology infrastructure to the co-founder of the applications management company Montera, Mr. Charles Emond has over 22 years of diverse experience to share. In this issue of "Executive Coach," Mr. Emond answers questions that probe into the relationship between IT and the business: how to better align the two to meet the organization’s goals, the importance of portfolio management and how to realize results through specific metrics. [Read More]
Aligning IT and the Business to Manage Demand
When aligning IT investments with your business strategy, it can be valuable to understand what processes for decision-making other IT executives have found beneficial. For this issue of IT Executive Coach, we sat down with John Vespasiani, managing director of Information Security and Control Services for the Canadian Depository for Securities Limited (CDS). John highlights the processes at CDS for decision-making, and the best practices used for managing the demand on IT resources in order to execute those decisions. With John's direction, the IT organization at CDS focuses effectively on collaboration between IT and the business, broad communication practices to increase awareness and closed-loop measurements that assure objectives have been met for each project. [Read More]
IT Portfolio and Investment Planning
When instituting an IT portfolio and investment planning discipline in your organization, it helps to see where others have been-and what elements they see as indispensable. In this first IT Executive Coach feature, we sat down with Avery Cloud, CIO of New Hanover Health Network, and learned about his organization's portfolio and investment planning discipline. Cloud reveals "Five Key Aspects" that helped balance and unite the initially differing approaches to IT investments between IT and the business. Cloud then describes the most successful ways to bring business and IT together, not only to achieve effective portfolio planning, but which help align IT with business goals and achieve significant returns on investments. [Read More]
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Nik Mouser has lead several large corporations through software quality assurance and development process implementations. His 20 years of experience in the IT industy has lead him to his current role at Focus on the Family leading the delivery of quality applications to internal business customers.
In his 25-year career in technology, Hamp Haucke has operated at every level from developer to CIO. Currently with Laboratory Corporation of America, Hamp is the Strategic Director of the IS PMO. 
Charles Emond has implemented world-wide technology infrastructures and is the co-founder of Montera Corporation, a Kanata, Ontario based company that assists professional services organizations is leveraging technology to meet their needs.
Avery Cloud, PhD, is Vice President and CIO at New Hanover Health Network in Wilmington, NC. He is a career information management professional who spent the first half of his career in global manufacturing, and the last half in health care. He is widely published on a variety of information management subjects and a respected thought leader in the field of health care computing.
