Training

:: Customer Support :: Training

To ensure that your entire organization is making the most of your Compuware Changepoint solution, we offer a full range of training courses to fit your specific needs. Training is delivered via role-based modules, either at your site or at Compuware's training facilities. From end user, to system administrator, to "Train-the-Trainer" courses, Compuware can design a training program that provide your staff with the knowledge and expertise they need to effectively use, and support your Compuware solution.

Compuware Standard Training Courses

Compuware offers standard training courses that extend from general operation of the Compuware desktop, to advanced instruction on how to derive the maximum benefit from Compuware modules:

• User Basics
• Customer Relationship Management
• Service Delivery Management
• Revenue Management
• IT/Support Management
• System Administration
• Train-the-Trainer

Custom Training Courses

To meet your unique requirements, Compuware will adapt or design Custom Courses that can be conducted either on site, or at our training facilities.

For more Information on Compuware Training

If you have questions about Compuware's Training Courses, or the development of custom courses, contact us today.