Pave the way to IT value

When it comes to delivering IT value, there are two sides to the equation: the supply of IT resources and business-driven demand. Many IT organizations focus on improving either one side of the equation or the other. The key, however, is to address both. What you need is a solution that provides a balanced approach for managing both supply and demand in order to maximize your business impact.

Unlike other IT management solutions, Changepoint provides an integrated approach for IT management that addresses both sides of the equation:

Supply management—focuses on the management of IT delivery capabilities, spanning project and portfolio management as well as resource management. This allows IT executives to reduce costs, allocate resources according to business strategies, and deliver IT projects reliably.

Demand management—focuses on the evaluation, prioritization and funding of new business initiatives. This allows IT executives to involve business counterparts for more collaborative decision making, align with business priorities and communicate value.

Getting started in IT Supply and Demand Management

With the many demands already placed on your IT organization today, how can you allocate the time and resources required to implement an IT management solution? Compuware makes it easy for you.

We have a history of working with IT organizations and instilling best practices for managing the business of IT. Based on our extensive experience, we have identified the most common starting points for organizations looking to improve their IT management capabilities.

Built-in best practices

The Changepoint Supply and Demand Accelerator embodies industry standards and best practices, such as the Project Management Body of Knowledge (PMBOK). You gain a defined and achievable means to reach your ultimate goal of delivering maximum business impact by effectively managing supply and demand. The solution includes comprehensive prepackaging across key capabilities, including:

• business metrics
• process automation
• management portlets
• reports
• templates.

Fixed service packages

Our Rapid Path Service takes full advantage of the capabilities of the Changepoint Supply and Demand Accelerator and the expertise of our team to get your organization up and running in less time. With our Rapid Path Service, you get:

• dedicated IT management consultants
• guided implementation preparation
• train-the-trainer approach to transfer expertise to staff
• implementation of Changepoint within 30 days.

In addition, supplementary consulting services are readily available to suit the needs of your organization.

Whichever path you choose—supply management, demand management or both, Compuware helps you get started on the path to business-centric IT management. Because the implementation is based on industry standards and best practices, there’s less risk. Essentially, you benefit from the hundreds of organizations that have gone before you. Your IT organization doesn’t waste any time in getting started, and you gain a more balanced approach to manage IT resources and address business demands.