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Abend-AID Fault Manager
Fault management for IBM, UNIX and Windows environments
Only one in seven problems ever gets reported to the help desk. How can you shift the odds in your favor? With Abend-AID Fault Manager, you can reduce costly downtime and optimize your resources by monitoring, measuring, controlling and improving the fault resolution process.
For truly comprehensive fault management in IBM OS/390, IBM z/OS, Windows 2000/NT, IBM/AIX, HP/UX and Sun Solaris UNIX environments, Abend-AID Fault Manager is the tool of choice. In a single management tool, IT managers have access to complete, comprehensive system information presented in clear and accurate web-based reports.
The result: Costly downtime is reduced significantly, enabling you to use resources and staff more productively.
Abend-AID Fault Manager provides IT management with the ability to:
Understand what's happening in your IBM OS/390, IBM z/OS, Windows 2000/NT, IBM/AIX, HP/UX and Sun Solaris UNIX environments
- Reduce time spent tracking and reporting application problems manually.
- Manage IT problems proactively rather than reactively.
Obtain real-time and historical reporting information
- Access summary information generated by Abend-AID products to display real-time and historical reports.
- Monitor, measure, control and improve your fault management process.
Automatically notify key personnel of problems
- Page or send e-mails to appropriate personnel at the time a problem occurs.
- Include appropriate information in the message to facilitate speedy problem resolution.
Integrate with help desk and framework applications
- Integration with industry-standard help desk software.
- Remove the guess work by ensuring complete and accurate information is logged.
- Integration with the Tivoli Enterprise Portal (TEP) and Tivoli Enterprise Console (TEC).
- Integration with HP OpenView Operations (OVO) and HP OpenView Interconnect (OVI).
Publish an event to Fault Manager using the API publisher for custom problem information without invoking abend processing
This feature allows applications to publish fault information to Fault Manager. This provides a way for in-house developed programs to consolidate events into a central database, allowing this information to be reflected on reports. It also allows automatic notification of the appropriate staff when a problem takes place, and can communicate the information to helpdesk and framework packages.
Take a closer look at the Fault Manager product preview.
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