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Abend-AID for CICS

Fault Detection and Diagnosis for CICS Transactions and Regions

5.2

Complex and sophisticated applications, unfamiliar code, distributed environments and tightened time constraints for testing and problem resolution can create a hectic development atmosphere, increasing the opportunity for system failure and impact on your business. The key to controlling the cost of downtime is immediate notification and identification of a problem followed by quick prioritization and resolution.

In CICS environments, where thousands of transactions are processed every day, quick fault resolution is essential. When system and region errors occur, the ability to immediately determine what happened, where it happened and why saves valuable time and resources.

Abend-AID for CICS provides both system and application programmers with in-depth abend diagnostics for CICS applications, transactions and regions. This allows programmers to quickly pinpoint the cause of region and application errors and identify solutions.

Abend-AID for CICS:

automates dump management
provides a single point of control for thorough analysis and viewing
identifies errors and their potential causes
easily identifies programs involved in storage violations
provides a concise summary of results with supporting detail.

Value across the life cycle

Abend-AID for CICS provides fault management coverage throughout the entire application life cycle—development, testing, deployment and production.

In testing, Abend-AID for CICS helps:

reduce project backlogs
improve programmer productivity
meet project deadlines.

In production, it helps:

increase application availability to users and customers
improve customer satisfaction
keep revenue-generating applications working.

For e-business sites using z/OS mainframe systems, Abend-AID for CICS:

detects and logs problems automatically
helps resolve application failures quickly
increases web application availability.

Source code support

For speed and simplicity in resolving problems, Abend-AID for CICS integrates COBOL and PL/I source code and diagnostic data in a single report.

Database support

Abend-AID for CICS offers unparalleled diagnostics for DB2 applications. For more information about Abend-AID for DB2, please contact us or register now for FrontLine, our online technical support web site.

REXX interface

Abend-AID for CICS can now be customized to help organizations resolve CICS transaction and region abends quickly.

Using the Abend-AID for CICS REXX application program interface (API), application and systems programmers can develop custom REXX routines for resolving problems in third-party applications and for other special needs.

The REXX API enables problem solvers to develop simple information-gathering routines to determine quickly what happened, where it happened and why.

Wide-ranging support

Abend-AID for CICS supports problem-solving in online environments—for program, transaction and region failures. Unique support also available for today's wide variety of languages, databases and operating systems.

Powerful analysis

The renowned analytical capabilities of Abend-AID for CICS incorporate the debugging experiences of programmers, customers and industry experts in fault diagnosis to help you get to the heart of the problem fast.

The product's thorough analysis goes well beyond the vague descriptions found in messages and code manuals. You get in-depth, concise answers relevant to the specific type of software error, along with a recommendation for corrective action.

Single point of control

With Abend-AID for CICS, you always know what's happening so you can truly manage faults. An up-to-the-minute overview of all abend activity helps you quickly determine which problems are most critical.

Intelligent commands

Abend-AID for CICS features smart commands that help users identify storage ownership when a region fault occurs:

WHO Command: Identifies storage ownership and finds tasks or programs that had addressability to a specified storage area
MATCH Command: Determines ownership of data that matches data having overlaid storage
WHERE Command: Lists storage areas and control blocks that contain the specified hexadecimal address, symbol name or table entry in CICS DSA.

Easy on system resources

Abend-AID for CICS operates passively and transparently. No programmer intervention or program reruns are required. Abend-AID for CICS is always available, in test or production, to provide detailed information whenever a problem arises.

Part of the Compuware mainframe solution

Abend-AID for CICS can be used with Compuware Abend-AID Fault Manager, Automated Testing, Interactive Analysis and Testing, and File and Data Management products to help improve problem solvers' productivity throughout the application life cycle.