International Law Firm Ensures High Application Service Levels With Compuware

Reed Smith Uses Compuware Vantage to Ensure Lawyers Have 24x7 Access to Technology

DETROIT--February 6, 2007--Compuware Corporation (NASDAQ: CPWR) today announced that Reed Smith, one of the world’s 15 largest law firms, has implemented Compuware Vantage to proactively identify, resolve and prevent application performance problems. Reed Smith employs more than 1,300 lawyers throughout the United States, the United Kingdom, Europe and the United Arab Emirates.

Law firm employees today place a high level of expectation and demand on system availability. When Reed Smith began consolidating its distributed network of data centers, which support a growing portfolio of more than 450 applications, the firm took care to employ an Application Service Management solution that would ensure it delivered on its philosophy of providing high-end application service.

"We place a high priority on building superior client relationships," said Gary Becker, CIO, Reed Smith. "Our lawyers aim to create comprehensive business solutions, and they need to be able to count on technology to meet our clients’ needs."

Reed Smith initially used Compuware Vantage to successfully ensure their data center migration project did not negatively impact application service by comparing pre-migration, end-user experience metrics with post-migration metrics. Today, quantitative measurements of end-user experience and unparalleled insight into the interaction between network resources and application performance enable Reed Smith to improve IT efficiency and offset performance problems long before application users notice them.

"Compuware Vantage not only provides an alerting capability, but also a service validation capability," said Ryan McEnroe, Director of Systems and Technology Operations, Reed Smith. "Our commitment to the firm and to our lawyers was that performance would remain as good or better that it was. With Compuware Vantage we have been able to meet that commitment and are able to show that with real data."

As Reed Smith continues to grow, the firm plans to further extend its use of the wide spectrum of Application Service Management capabilities provided by Compuware Vantage. In particular, the Reed Smith technology team intends to use Compuware Vantage to prepare baseline comparisons, to set service-level agreements and to calculate WAN bandwidth.

Compuware Vantage is a leading provider of Application Service Management solutions to the legal industry. Its award-winning technology helps IT deliver proactive application service that allows lawyers and support staff to stay focused on their clients. Compuware Vantage allows users to worry less about whether applications--ranging from Blackberry or VoIP to critical legal document management and financial applications--work and instead allows users to concentrate more on delivering the non-stop service clients expect.

Compuware Corporation

Compuware Corporation maximizes the value IT brings to the business by helping CIOs more effectively manage the business of IT. Compuware solutions accelerate the development, improve the quality and enhance the performance of critical business systems while enabling CIOs to align and govern the entire IT portfolio, increasing efficiency, cost control and employee productivity throughout the IT organization. Founded in 1973, Compuware serves the world's leading IT organizations, including more than 90 percent of the Fortune 100 companies. Learn more about Compuware at http://www.compuware.com/.