Compuware Delivers Vantage Solution for Preproduction Service Assurance

New Capabilities Support Predictive Analysis and Performance Assessment, Enable IT Organizations to Reduce Deployment Risks and Assure Predictable Service Levels

DETROIT--October 25, 2004--Compuware Corporation (NASDAQ: CPWR) today announced new service assurance capabilities that help IT organizations be more effective in their approach to delivering reliable service to business users. The enhanced Compuware Vantage solution includes sophisticated predictive analysis and comprehensive performance assessment capabilities that enable IT organizations to assess the impact of application and infrastructure projects prior to deployment to reduce deployment risks and assure predictable service levels.

"Enterprises require a new approach to avoid performance issues if they are going to keep up with the rapid changes in today’s marketplace," said Glenn O’Donnell, Program Director, META Group, Inc. "Prior to production, IT organizations must be able to anticipate a rich variety of real-world conditions that could impair the performance of critical business services. The ideal solution is a methodical and disciplined engineering attitude, enabled by strong performance planning tools."

Compuware Vantage Helps Assure Successful Project Deployments
IT organizations that need to be certain that they will meet service expectations are increasingly employing a service assurance discipline prior to production.

"We take our commitment to the availability and performance of our business-critical applications very seriously," said Nate Hayward, Vice President and Director of Quality Management for IT, HomeBanc. "We rely on Compuware Vantage to quickly understand the potential impact of changes to our IT environment prior to production. Further, we assess expected performance--taking an in-depth look at the systems, networks and application under production loading to give us the confidence that we will meet the business requirements. Compuware solutions provide true service metrics, realistic production workloads and complete end-to-end instrumentation where other vendors' tools fell short."

Compuware Vantage allows for the definition and delivery of meaningful and achievable service levels through:

Predictive Analysis--New Compuware Vantage predictive analysis capabilities allow IT organizations to cost effectively analyze application performance from a lab or a production snapshot. New "what if" scenarios allow for immediate evaluation of performance enhancement alternatives, including changes to application behavior, network bandwidth and latency or server response time, in order to make the necessary adjustments prior to deployment.
Performance Assessment--By using enhanced integration between Compuware Vantage and Compuware QACenter, IT organizations can definitively characterize the ability to meet service expectations by driving production level workloads into an instrumented preproduction environment. Performance assessment allows IT organizations to accurately determine expected production service levels for specific application, server and network configurations.

"Compuware Vantage is an application service management solution that enables IT organizations to manage applications at a business level, providing management views of application service from the end-user perspective," said Lloyd Bloom, Compuware Vantage Product Manager. "We are extending the production value of the Compuware Vantage service management solution into pre-production, allowing for the definition and delivery of meaningful and achievable service levels."

Getting Started
Compuware provides best practices and implementation services that can help organizations assure successful project deployments. Compuware now offers services for application service assurance, encompassing service level base lining, predictive analysis, performance assessment and service level validation.

Availability
Compuware Vantage’s Pre-production Service Assurance solution is available immediately. For more information about Compuware Vantage, please visit http://www.compuware.com/products/vantage/default.htm.

Compuware Corporation
Compuware Corporation (NASDAQ: CPWR) maximizes the value IT brings to the business by helping CIOs more effectively manage the business of IT. Compuware solutions accelerate the development, improve the quality and enhance the performance of critical business systems while enabling CIOs to align and govern the entire IT portfolio, increasing efficiency, cost control and employee productivity throughout the IT organization. Founded in 1973, Compuware serves the world's leading IT organizations, including more than 90 percent of the Fortune 100 companies. Learn more about Compuware at http://www.compuware.com.