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Onyx Software Selects Changepoint for Worldwide Professional Services Organization
  
Changepoint to provide a single, cohesive solution for measuring and managing operational performance worldwideTORONTO--December 8, 2003--Changepoint Corporation, a leading provider of business process automation software for services organizations and corporate IT departments, today announced that Onyx Software Corp. has purchased Changepoint to support its worldwide professional services team. Changepoint will replace an existing PSA system at Onyx to enable its services organization to automate critical business processes around projects, resources and financials within a single, integrated solution. Onyx also plans to integrate to its existing Onyx CRM and financial solutions to gain greater visibility into the business through integrated operational and financial reporting. "Changepoint will enable us to achieve integrated views into our operational and financial performance for proactive management of revenue streams and profitability," said Andrew Bennett, Vice President, Worldwide Professional Services, Onyx Software. "Not only did Changepoint's solution best meet our business requirements around project, resource and financial management, it also provided a more intuitive user interface to ease adoption and use." "A key strength of the Changepoint solution has always been the breadth and depth of functionality offered, which enables services organizations to automate more of their business process. The end benefit for our customers is greater ROI and more effective, efficient and profitable services operations," said Chuck Tatham, Vice President of Marketing and Business Development, Changepoint. About Onyx SoftwareOnyx Software Corp. (Nasdaq: ONXS), a worldwide leader in delivering successful CRM, offers a fast, cost-effective, usable solution that shares critical information among employees, customers and partners through three role-specific, Web services-based portals. The Onyx approach delivers real-world success by aligning CRM technology with business objectives, strategies and processes. Companies rely on Onyx across multiple departments to create a superior customer experience and a profitable bottom line. Onyx serves customers worldwide in a variety of industries, including financial services, healthcare, high technology and the public sector. Customers include Amway, United Kingdom lottery operator Camelot, Delta Dental of California, Microsoft Corporation, Mellon Financial Corporation, The Regence Group, State Street Corporation and Suncorp. More information can be found at (888) ASK-ONYX or info@onyx.com. About ChangepointChangepoint Corporation provides global services organizations and corporate IT departments with business process automation software to improve efficiency and provide total visibility into operations, enabling the proactive management of operational and employee performance. Leading services organizations choose Changepoint for its unmatched breadth, depth and integration. Headquartered in Canada, Changepoint has offices in the United States, United Kingdom and France. For additional information, visit our web site at www.changepoint.com For more information, please contact:Media & Analyst Inquiries |
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