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Clarkston Implements Changepoint's PSA Software to Automate its Business Processes and Improve Operational Efficiency
  
Leading national consulting and IT services firm anticipates return on its PSA investment within a yearToronto, ON--April 2, 2002--Changepoint Corporation, a leading provider of professional services automation (PSA) solutions, today announced that Clarkston has completed the implementation of Changepoint PSA to its 230 employees in North America. Clarkston is a US $50 million consulting firm providing high-value business and technology services to Fortune 1000 companies. Changepoint replaces a disparate group of systems and integrates the business development cycle, consulting service delivery and back office functions to improve operational efficiencies and lower the cost of service delivery. Initially the company considered expanding its existing ERP or CRM system, but decided neither was designed to address the specific needs of a growing professional service firm. "After completing a thorough evaluation, we selected Changepoint to help us execute on our long-term growth strategy," said Jeff Stewart, Clarkston's chief financial officer. "In a market that is both highly competitive and very dynamic, a solution such as Changepoint can streamline our business processes, match our staffing needs according to market demand and accurately report and analyze our forecasted growth." Equally important to the company is that Changepoint is 100 percent web-enabled. Nearly 80 percent of Clarkston's workforce is mobile, working at client locations or their home offices, so it is critical that these employees have access to information, and can stay in constant contact with the organization. "Changepoint is becoming the lifeblood of the company," added Jeff Stewart. "It is not just another piece of software, but a central platform that integrates and drives all aspects of our consulting practice. What's more, we anticipate seeing returns within a year of our deployment through cost savings and increased revenues. Even if we only realize a nominal increase in billable utilization per employee, we will have recovered the cost of the software, implementation and integration in a short period." About ClarkstonClarkston is a nationally recognized management and technology consulting firm that creates and implements successful business strategies. Clarkston leverages people, processes and technology to improve core business processes and significantly increase shareholder value. The firm's technology excellence has been recognized through numerous industry, vendor and customer awards. Clarkston's exceptional satisfaction rating is heralded as among the highest in the consulting industry by its customers including many Fortune 1000 companies. To learn more about Clarkston, visit www.clarkstongroup.com. About ChangepointCorporation Changepoint Corporation provides professional services organizations and IT and fee-for-service departments within Global 2000 companies the most complete and mature PSA solution for optimizing operational and employee performance. Services organizations, whether internally or externally focused, use Changepoint to automate and integrate core business processes and holistically manage individual employee job expectations and contributions. Headquartered in Canada, Changepoint has offices in the United States, United Kingdom and France. For additional information, visit www.changepoint.com. Media & Analyst Inquiries:Changepoint Corporation: Subha Chandran / Andrea Ellison Clarkston:
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