Changepoint Selected by Microsoft to Manage Worldwide Services Business

Approximately 6,000 service professionals will leverage Changepoint for greater operational control and profitability

Toronto, ON--April 29, 2002--Changepoint Corporation, a leading professional services automation (PSA) software provider, today announced that Microsoft Corp. (NASDAQ: MSFT) will deploy Changepoint's PSA software to approximately 6,000 consultants and support professionals within its Worldwide Services organization. The contract is valued at US$5.7 million.

Over the past decade, Microsoft has built a successful global services business to address its enterprise customers' and partners' needs. Consultants in Microsoft's Worldwide Services organization work at the leading edge of technology, in conjunction with partners, to drive adoption of Microsoft products. As part of the Microsoft approach to services, the Worldwide Services organization and Microsoft's partners offer expert help with formulating strategy, quantifying business benefits, identifying opportunities and implementing solutions that best meet the unique needs of customers.

Like all companies with operations in multiple countries around the globe, Microsoft's Worldwide Services organization constantly is looking for ways to streamline operations and fuel a more efficient business model. Changepoint's Professional Services Automation software will provide Microsoft with a holistic view of its services business.

"We reviewed a wide variety of software solutions to help us manage our global resources and operations more efficiently. We found that PSA will enable us to leverage our existing processes while integrating and optimizing others, thereby helping us," said Mike Sinneck, corporate vice president, Microsoft's Worldwide Services organization. "We selected the Changepoint solution based on its integrated functionality, the maturity of the software offering, and its scalability, as well as its support for global, multiple language, and currency deployments."

Microsoft's Worldwide Services organization will use Changepoint to automate its project accounting and financial management functions and integrate with the enterprise project management functions of Microsoft Project 2002. Changepoint, built exclusively on Microsoft technology, will be tightly integrated to Microsoft's other core business systems - Siebel CRM and SAP financials - to ensure seamless flow of data for a holistic view of its business operations.

The global deployment, in English, French, German and Asian languages, is anticipated to be completed by early 2003.

"This is another landmark deal for Changepoint," said Gerry Smith, president and CEO of Changepoint Corporation. "Microsoft's Worldwide Services organization's selection of Changepoint validates the maturity and depth of our solution. It highlights both the need and opportunity that exists for PSA within professional and shared-services organizations of the leading global 1000 companies, as they look to enhance operational and financial performance."

About Changepoint Corporation

Changepoint Corporation provides professional services organizations and billable internal service departments within Global 2000 companies the most complete and mature PSA solution for optimizing operational and employee performance. Services organizations use Changepoint to automate and integrate core business processes and holistically manage individual employee job expectations and contributions.

Headquartered in Canada, Changepoint has offices in the United States, United Kingdom and France. For additional information, visit our web site at www.changepoint.com.

Media & Analyst Inquiries:

Changepoint Corporation:
Leena Pandit, PR Manager
Changepoint Corporation
905-886-7000, ext. 4523
lpandit@changepoint.com

Whitney Fleming/ Andrea Ellison
Environics Communications
203-325-8772 ext. 11 / 416-920-9000, ext. 289
wfleming@environics-usa.com/aellison@pr.environics.ca