Compuware Keeps E-Business Applications Operating at Peak Performance

EcoSYSTEMS Suite of Performance Management Tools Make It Easier to Find, Fix and Prevent Application Problems in E-Business Environments

ATLANTA --September 25, 2000 -- Compuware Corporation (NASDAQ:CPWR) today announced at the Network+Interop Conference (Booth #8229) a suite of innovative solutions developed specifically for managing e-business software throughout all phases of the application life cycle. These capabilities are provided in the latest release of the EcoSYSTEMS performance management product suite--EcoTOOLS 7.2, EcoSCOPE 4.2, and EcoPREDICTOR 3.1.

Additionally, Compuware announced a new web-based reporting console for EcoSYSTEMS. The console provides access to historical data from multiple EcoSYSTEMS products for a comprehensive view across the infrastructure. This web console is used for accessing new trending and forecasting reports that track performance trends and usage of e-business applications, web servers and web sites over time.

"The bottom line is that the new web-based reporting console is very effective in that it's easy to use and configure," said Tim Chadwick, Network Analyst, Volkswagen Credit. "I can pre-select specific areas of the network with the Eco Favorites feature and check everything I want right from home with one click. This is a huge advantage." Chadwick also uses Compuware's EcoTOOLS and EcoSCOPE products for managing application and server performance as well as capacity planning.

These enhancements make finding, fixing and preventing problems easier by tapping into the Compuware EcoSYSTEMS' ability to measure performance from multiple views within the infrastructure and present this information from a past, present and future perspective. The new features included in EcoSYSTEMS products enable network managers to increase visibility and control of application performance by capturing and correlating daily web application and web server metrics. Each of these enhancements is part of Compuware's continuing integration and correlation of information from its broad range of products that cover the client, server, network and future views of application performance.

"In providing customers with the best solution for e-business performance, Compuware addresses levels of performance management that help make the difference between application success and failure," said Doug Turner, Vice President, Product Management, Compuware Corporation. "The application management capabilities we built into this release of EcoSYSTEMS set a new standard for the performance our customers require."

Focus on Web Traffic EcoSCOPE provides a network view of application performance by focusing exclusively on web traffic (HTTP and HTTPS) and drilling down to the web page level to provide a granular view of the pages and servers that make up web traffic. EcoSCOPE collects detailed performance data on web applications, such as URL traffic volume and response times for web applications. This web focus allows users to analyze how specific pages and their elements affect, and are affected by, the network. Users can track and troubleshoot what, when, how and where visitors are spending their time, and which web page elements create unnecessary traffic.

EcoSCOPE also collects web server statistics, such as page hits, from the EcoTOOLS server monitoring solution. EcoTOOLS correlates and displays this information with detailed web traffic data in a single user interface. Together, these products provide a unique integrated view of web application traffic and response times with web server information. This integration enables IT departments to track and correlate web server load with application performance and gives a better understanding of pages that customers access most often. These products also help isolate performance problems, determine if the bottleneck is at the network or server and pinpoint latency to a particular web server.

Web Reporting Console for EcoSYSTEMS A new web-based reporting console provides a common front-end for all EcoSYSTEMS historical trending and service level management reports. It collects data from the EcoSYSTEMS historical database and correlates the information into a single set of reports. This database is a common repository for historical data across the EcoSYSTEMS suite and provides multiple views within the infrastructure.

The console also provides IT departments with a single, integrated view of application performance over time. The console facilitates faster troubleshooting of complex problems and improves communication between IT departments by giving them a common set of reports they can use to monitor and maintain all elements that impact an application's performance.

Trending and Forecasting Historical Reports Specifically for E-Business

This release of EcoSYSTEMS also offers historical trending reports that track e-business and performance trends and usage of e-business applications, web servers and web sites over time. These reports help anticipate fluctuations and highlight performance problems. The e-business reports also track CPU utilization, traffic volume and response time by web servers and top pages for a web server. These new e-business reports also gather both network and server web-related data by accessing EcoSCOPE traffic and response time metrics and EcoTOOLS web server data available through the EcoSYSTEMS historical database.

Forecasting reports utilize EcoPREDICTOR's predictive capabilities and trend data from the EcoSYSTEMS database to forecast future service levels based on past performance. The built-in intelligence of EcoPREDICTOR analyzes daily and weekly data to project if traffic volume, response time, CPU utilization and web server hits will remain steady or increase over time. Using EcoPREDICTOR's analysis capabilities is far more reflective of future performance than simple linear trending, as it accounts for actual past data and normalizes any anomalies in the data such as unusually heavy or light days. E-business trending and forecasting reports are available in the web-based reporting console.

Pricing and Availability

The Compuware EcoSYSTEMS suite of leading application performance management tools includes EcoSCOPE, EcoTOOLS, and EcoPREDICTOR, with U.S. prices beginning at $19,500.00; $695.00 per server and $24,500.00, respectively. All are available immediately.

Compuware Corporation

With fiscal 2000 revenues of more than $2.2 billion, Compuware is a world leader in the practical implementation of enterprise and e-commerce solutions. Compuware software products and professional services help 14,000 of the world's largest corporations more efficiently maintain and enhance their most critical business applications. Compuware products and services improve quality, lower costs and increase the speed at which systems can be developed, implemented and supported, providing an immediate and measurable return on information technology investments. Compuware employs more than 15,000 information technology professionals worldwide. For more information about Compuware, please contact the corporate offices at 800-521-9353. You may also visit Compuware on the World Wide Web at http://www.compuware.com.