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Compuware Receives American Express Supplier Excellence Award
FARMINGTON HILLS, Mich. -- July 24, 2000 -- Compuware Corporation (NASDAQ:CPWR) announced today it has received an American Express Supplier Excellence Award for 1999. It is the second year in a row that American express has recognized Compuware for providing outstanding service in Information Technology. American Express utilizes the services of 24,000 suppliers nationwide. Of that number, only 67 were recognized for excellence. In the consulting/services arena, Compuware was one of only four companies chosen for the honor. Compuware received its award for the company's ability to provide American Express with overall solutions at a national level, quality resources with expertise in the latest technologies and philosophies and project management capabilities that delivered expected results on time and within budget. Specifically, Compuware assisted American Express with restructuring its Membership Rewards program to improve program economics and enhance customer appeal, prototyped a global procurement web site, re-wrote the Card Acceptance Units system, created a marketing database that will be accessible through the Internet and conducted various Y2K testing and remediation projects. "We are very proud to receive this prestigious award from American Express," said Bonnie Parker, Compuware National Account Executive for American Express. "At Compuware, we have always placed our customers first and work extremely hard to ensure their complete satisfaction. Compuware has always enjoyed a high customer retention rate and this award from American Express demonstrates why we have so many satisfied customers." William Guesno, Sr. Contract Manager for American Express said, "American Express provides recognition in the form of Supplier Excellence Awards for its suppliers who have demonstrated delivery of extraordinary products or services to AmEx customers. Compuware has been awarded this honor for providing exceptional value and superior quality with regard to IT Consultant Services and IT Staff Augmentation support."
American Express CompanyAmerican Express Company is a diversified worldwide travel, financial and network services company founded in 1850. It is a world leader in charge and credit cards, Travelers Cheques, travel, financial planning, business services, insurance and international banking.
Compuware Professional ServicesThe Compuware Professional Services Division deploys information technology to achieve business results for clients on a worldwide basis. Nearly 11,000 Professional Services Division technicians bring together people, processes and tools for IT solutions. With a focus on a client's business needs, Compuware Professional Services provides end-to-end support of the entire life cycle of an e-commerce project, from advisory services to building, testing and managing an implementation. Compuware CorporationWith fiscal 2000 revenues of more than $2.2 billion, Compuware is a world leader in the practical implementation of enterprise and e-commerce solutions. Compuware software products and professional services help 14,000 of the world's largest corporations more efficiently maintain and enhance their most critical business applications. Compuware products and services improve quality, lower costs and increase the speed at which systems can be developed, implemented and supported, providing an immediate and measurable return on information technology investments. Compuware employs more than 15,000 information technology professionals worldwide. For more information about Compuware, please contact the corporate offices at 800-521-9353. You may also visit Compuware on the World Wide Web at http://www.compuware.com.
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