Compuware Announces Digital Test Solutions for Website Performance Testing

FARMINGTON HILLS, Mich. -- March 7, 2000 -- Compuware Corporation (NASDAQ:CPWR) today announced the availability of Digital Test Solutions, a combination of Compuware products and services that provides e-commerce site owners with a scalable solution for understanding and evaluating website performance from a customer's perspective. Digital Test Solutions provide non-intrusive, customer-specified tests and reports of a website's performance based on user experience monitoring. On a 24x7 basis, Digital Test Solutions accurately replicate a customer's experience when connecting and communicating with the website.

"We have been using Digital Test Solutions from Compuware during the development and rollout of our e-commerce site," said Scott Segal, President of ijewelry.com (www.ijewelry.com) and President of the Great Lakes Interactive Marketing Association. "We're as passionate about providing exceptional customer service as we are about providing exceptional jewelry. To truly maintain customer satisfaction with our site, we must know how well our site is performing. The information provided by Compuware helps us anticipate potential problems before it impacts our customers. The value of the response time and trend analysis reports Digital Test Solutions provides us on a daily basis is a key factor to our continuing success."

E-commerce site owners receive daily, weekly and cumulative reports from Digital Test Solutions via e-mail. The reports provide detailed information on response times, performance characteristics, problem areas, performance trend analysis and internal health of the website. Armed with this information, e-commerce site owners can proactively address performance and availability concerns on their site well before customer satisfaction is damaged.

"Compuware's ability to provide user experience monitoring provides our customers with an understanding of the strengths and weaknesses of their website on a daily basis," said Larry Freed, Vice President of Compuware Divisional Practices. "We've made it very easy for a customer to begin receiving daily reports from Digital Test Solutions. Generally, we can begin testing a customer's website as quickly as one business day from their first call to us."

Digital Test Solutions are conducted from Compuware's E-Commerce Digital Development Center, using Compuware automated testing experts and Compuware's QACenter and EcoSYSTEMS product suites. There are two levels of Digital Test Solutions. Basic service provides an hourly performance check of one transaction through a website. The Plus service includes checks of up to five different transactions through the site and searches for any occurrence of more than 50 web site errors, including orphaned or broken links, missing page titles and missing attributes.

Compuware Corporation

With trailing 12-month revenues of more than $2 billion, Compuware is a world leader in the practical implementation of enterprise and e-commerce solutions. Compuware productivity solutions help 14,000 of the world's largest corporations more efficiently maintain and enhance their most critical business applications. Providing immediate and measurable return on information technology investments, Compuware products and services improve quality, lower costs and increase the speed at which systems can be developed, implemented and supported. Compuware employs more than 15,000 information technology professionals worldwide. For more information about Compuware, please contact the corporate offices at 800-521-9353. You may also visit Compuware on the World Wide Web at http://www.compuware.com.