Metrics-based Management

Use Metrics to Improve Performance While Saving Cost

Compuware can assist companies in achieving the ROI they expect by giving them a way to measure - and manage - key metrics to meet expectations.  Compuware's solution concentrates on two key areas.

• Building and maintaining an inventory of assets: To effectively engage in a global sourcing initiative, you need to understand what you are sourcing. You are not only sourcing your applications, but also all related application assets such as documentation, jobs, transactions, test data, test scripts and production data. With automated analysis, you can build and maintain your asset inventory.
   
  
• Trending for cost and quality: It is difficult to manage what you cannot measure. By tracking key metrics related to quality and cost, you can better manage your global sourcing initiatives.   In development, it is important to trend code quality and complexity, testing effectiveness, application efficiency and time-to-market productivity.  In production, you should trend SLAs, application efficiency, response times, availability and fault metrics. By automating the collection of these metrics across development and production, you can quantify whether you are getting the desired results.

By using the two-pronged approach of understanding an inventory of your assets and trending for cost and quality, Compuware's solution is not only useful for companies that are engaging in global sourcing, but it can also be used when modernizing your mainframe applications and when performing process improvement activities (such as CMMi, ITIL and Six Sigma).