Our collection of on-demand webcasts features practical presentations on a variety of topics related to Professional Services Automation, Project Portfolio Management, and New Product Development.
|Effective Firm Management:The Metrics of Profitability|
|Despite continued uncertainty around the markets they serve, consulting firms are struggling with an even bigger issue: How to manage their firms amid a chaotic economic environment.|
|Revenue, Risk, Repeatability: What CFOs Need to Know about Revenue - Generating Projects|
|In order to optimally run a project-based services business, executives and CFOs should rely on a combination of PSA software tightly integrated with ERP financials software. Listen to Panelists China Martens, Analyst, Application Development & Delivery from Forrester Research and Lori Ellsworth, Senior Vice President and General Manager, Compuware Corporation discuss why this is important.
|Key PS Performance Metrics for the UK|
|Hear from TSIA’s Bo DiMuccio, Vice President of Professional Services, on the results of a Professional Services compensation and rates study released for the first time to non-TSIA members in this webcast.|
|TSIA Executive Director Discusses Services Challenges at TSW 2012 Best Practices
|Watch Thomas Lah discuss tactics services organizations are employing today to solve the intractable problems that have faced service organizations for decades.|
|KPI's in a SaaS or On-Premise Environment - What's the Difference?
|Does your PS group work with a SaaS or on-premises solution? If so, what KPIs are you tracking? Do you really know which ones you should focus on? Listen to panelists Chad Wolf, SVP Global Consulting Services from Kana, Joe Longo, VP, Professional Services from MetricStream, and Rick Moreau, Director, Field Enablement from Compuware discuss this and more.