Application Performance Management (APM) Enables Improved Electronic Patient Care in Healthcare

Clinicians are reliant on IT to deliver quality healthcare. Application performance and availability are critical, regardless of patient location, electronic healthcare record (EHR), clinical setting, or access device. Delays in the performance of electronic healthcare tasks performed thousands of times a day — opening charts, reviewing health records, scheduling tests, administering medication and updating patient records — can impact the quality delivery of care and add up to a big loss of clinical efficiency.

If healthcare application performance is only measured in the data center, IT is not getting the complete picture of performance from the end user: the doctor, clinician, nurse or staff perspective. These users who access hospital IT services, some off-site, many using mobile devices, are at the end of a long and complex application delivery chain. Problems can occur anywhere, causing issues such as slow transactions and response times, failed transactions and time-outs, and different response times in different locations.

Application performance monitoring from the healthcare end-user perspective will give IT a clear picture of system disruptions.

End-to-end Unified Visibility of the Entire Healthcare Application Delivery Chain

Compuware APM is the industry’s leading solution for optimizing the performance of healthcare web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, it’s a new generation of application performance management (APM) that provides the only unified coverage of the entire healthcare application delivery chain — from remote patient monitoring on a tablet, through the cloud, and to the data center — with deep visibility that traces every transaction from user-click to code-line.

The Top Global Healthcare Institutions Are Compuware APM Customers

When it comes to important healthcare transactions — top healthcare organizations know that healthcare application performance is critical. That’s why top healthcare firms, such as CHRISTUS Health, Stanford School of Medicine, Vanguard Health Systems and KAV-IT Vienna Hospital Association, rely on Compuware APM to ensure optimal performance of their EHR systems and other vital healthcare applications. No other company offers this total visibility in an application performance management solution.