Compuware and Ovum Publish New Whitepaper: "Application Performance Is in the Eyes of the End User"

 

Whitepaper Details How Organizations Can Make End User Experience a Core Pillar of Their APM Strategy

DETROIT, June 22, 2011 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, and Ovum, an independent technology research and analysis firm, have published a new whitepaper titled: "Application Performance is in the Eyes of the End User."The paper explores why end user experience should be a core pillar of an organization's application performance management (APM) strategy and provides recommendations on how organizations can evaluate and improve their APM capabilities.

Regardless of whether an organization's applications targets internal staff, business partners or consumers, the lifeblood of the business can hinge on the quality of the end user experience. External customers will abandon poorly performing websites, while internal staff will find their effectiveness compromised as internal systems fail to respond. The growing complexity of the application delivery chain makes the task of ensuring a good end user experience much easier said than done, and many enterprises will find their businesses on the line if they are unable to deliver high-performing applications to the end users.

This whitepaper outlines:

  • The business impact end user experience can have on the bottom line;
  • Why traditional monitoring doesn't tell the full story;
  • The importance of a global view of application performance across the entire application delivery chain — from the data center through service providers to the end user's browser or device;
  • Implementing the right APM solution and;
  • Planning an APM roadmap using an APM maturity model.

Download the whitepaper here: http://bit.ly/kxEWHM

The Gomez platform is the industry's leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Gomez provides a unified view across the entire application delivery chain, from a user's browser or mobile device, across the Internet or a corporate WAN, in the cloud, to inside the data center, eliminating blind spots from the First Mile to the Last Mile.

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Compuware Corporation

Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.

The Compuware logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=5950

CONTACT: Press Contact

         Kayla Siefker, Senior Public Relations Manager

         Compuware's APM Solution - Gomez

         kayla.siefker@compuware.com

         313-227-1402

         

         For Sales and Marketing Information

         Compuware Corporation

         One Campus Martius

         Detroit, MI 48226

         800-521-9353

         http://www.compuware.com

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