Business Challenge
Your company has invested in Changepoint's IT project portfolio management software to help manage its most critical IT business processes. Correct implementation requires a solid methodology driven by sound business requirements, best practice processes and a strong results-oriented approach. Built upon years of experience, our implementation services are based on best-practice accelerator configurations to provide a jump start to implementation. The accelerator approach is combined with solid implementation methodologies to ensure the Changepoint implementation meets your organization's unique requirements. Offering RapidPath and Standard implementation approaches, we partner with your staff and stakeholders to understand your business thoroughly and implement Changepoint in a manner that's relevant to your users, and your business as a whole. It's through this collaborative approach that we have successfully implemented Changepoint to address the goals of organizations worldwide — and we're ready to do the same for you.
Solution
Implementation Assurance services are deployment services designed to help customers derive maximum benefits from their Changepoint investment. Our implementation expertise is based on years of experience and hundreds of successful projects.
Implementation Assurance includes:
- planning and oversight to ensure project begins correctly and meets customer needs
- business analysis and best practice consulting to design a solid solution that meets the needs of the organization
- core installation to establish a solid technical foundation
- configuration of Changepoint solution and mentoring of the system administrator staff
- training of key Changepoint users and hand-off of technology to customer sponsors and users
- Value Check performed within six months to ensure customer is receiving expected value.