Customer Support

 

Compuware Changepoint allows technology companies to maximize professional services profitability while maintaining a focus on effective product decisions and delivery. Changepoint’s integrated solution marries Professional Services Automation with Project Portfolio Management to provide total operational visibility, allowing product-centric technology companies to drive services growth with strong margins, deliver a competitive product and services mix for high ROI, and maintain top-line revenues and bottom-line profitability. Providing first-class support to our customers has been a cornerstone of our business for more than 35 years.

How to Access Compuware Changepoint Customer Support

 

Online Support:  

  • Access 24/7 online support though the Changepoint Client Portal:
    https://guest.changepoint.com.
  • The Changepoint Client Portal is accessible to named users registered with Compuware’s Changepoint Support.

Telephone Support:

  • Global telephone support is available 24/7 in all regions at 1-800-538-7822.
  • Telephone support is in place to address Priority 1 – Urgent support requests for named callers. Telephone support can also be used by named users who are unable to access the Changepoint Client Portal.