White Papers - Application Performance Management

 

Application Performance is a Business Issue
AJAX applications can greatly enhance customer experience. However, due to their design paradigm, monitoring their performance is a challenge. This paper discusses best practices and monitoring approaches to effectively monitor AJAX applications.
This paper outlines why applications often perform poorly and provides insight how businesses such as yours can ensure optimal application performance.
The third-annual Compuware Best of the Web awards recognizes the top-performing web and mobile sites for 2011 across seven U.S. industries and provides insight into their best practices.
Synthetic monitoring is an essential approach used to attain mature APM capabilities that provide broad end-user experience visibility and deep-dive diagnostic capabilities. This paper highlights the top reasons why you need synthetic monitoring.
To provide rich customer experiences, websites depend on 3rd party components. Your entire site can be vulnerable to degraded performance or a complete shutdown if any one of these fails. This paper highlights how to use 3rd parties effectively.
This report summarizes the research of working with 100+ Australian organizations to understand whether they are experiencing SAP performance issues which affect end users, what the impact is on the organization and how they are dealing with these issues.
To satisfy the performance requirements of demanding clinical staff, Gomez assures that IT understands where technology is positively or negatively impacting EHR service quality.
International CIO study reveals business risks in today’s cloud and mobile applications.
This paper is written for business managers as a must-read primer on web and mobile site performance. It outlines Compuware best practices based upon a decade of experience helping companies achieve business results by improving performance.
We’ve compiled a list of best practices, based on the leaders’ performance, for benchmarking your web & mobile site performance
When delivering SaaS applications ensure Web performance issues don't have a negative impact on your revenue and customer satisfaction. Download our 12 Step guide to learn how to ensure the health of your Web applications and the health of your business
Three monitoring pillars delivers a comprehensive and realistic view of site operations and their impact on business success. The three monitoring approaches are distinct, complementary, and equally important, each addressing core challenges you face.
Read this white paper to learn more about industry research identifying the business impact of Web performance and learn how you can leverage Web performance monitoring and analysis tools to improve your Website’s customer experience
How to measure and quantify user satisfaction with your web performance.
Most Web performance testing and monitoring methods have not kept up with advances in technology and changes in end-user habits
When Web site owners fail to capture the true impact of these technologies in action, they leave themselves exposed to unseen business-impacting performance gaps.
In a recent global survey of 474 business and IT decision makers, conducted by IDC on behalf of Compuware, respondents offered insights about their needs for effective operation of Internet-enabled business activities.
Compuware's second annual award for the best for the best performing Web and mobile sites.
Data Center Complexity: the New Normal
Download your complimentary Forrester report to understand how Banking IT will evolve in the next decade and how you should prepare.
New physical and virtual server technology is transforming application monitoring. Outdated network monitoring tools must extend beyond technical parameters such as errors, latency, and bandwidth to include end-user experience (EUE).
Agency to agency and government to citizen initiatives have increased the scope of IT projects. This paper provides an overview of how APM tools use real-user and synthetic monitoring to reduce the risk of federal IT projects going awry.
Server virtualization is transforming infrastructure and operations. Learn how dated network monitoring tools cannot measure user experience, leaving many businesses without the ability to optimize it.
Learn how Gomez Business Service Management (BSM) addresses business challenges by providing IT and business leadership a true understanding of service quality.
Companies worldwide have made major investments in SAP software to improve business-critical processes. Understand the importance of managing the entire SAP application delivery chain, from the first mile (your data centers) to the last mile (your users).
Have you made the essential investments in application monitoring that will keep your customers connected and secure? Without an effective application performance management strategy, you could be losing customers to the competition.
Understand application performance and user experience for these types of transactions is critical. Today, applications have a direct impact on company revenues, customer satisfaction and brand perception. To learn more download this whitepaper.
How to Achieve Effective Application Performance in a Virtualized World
This whitepaper addresses the Web experience challenges companies must address when adopting the cloud.
It offers perspective and best practices to achieve world-class Web performance and assist in the evaluation of cloud providers and development of cloud performance SLAs.
In this paper, we'll examine - in data center operations that involve the integration of mainframe, distributed and web-based systems - how APM influences, and is influenced by, the generally more structured tools and processes available on the mainframe.
Explore key strategies for monitoring complex Java and .NET applications to ensure IT operations maintains performance and availability end users demand.
Download this white paper to learn how Compuware's Vantage 11.5, now VMware Ready certified, can provide a complete VMware APM solution.
An EMA white paper that takes a critical look at key technologies to help ensure that your cloud investments work for and not against you.
Don't Blindly Trust the Cloud
Learn which providers deliver the best opportunities for cloud migration in the just released Forrester Research report “Cloud Strategies Of The Leading IT Global Service Providers”.
Finding the right Cloud Services Provider the first time is critical. This white paper helps organizations find the right CSP by providing tips for defining their requirements for a CSP, and then offering 5 best practices to choose the right CSP partner.
According to Gomez research nearly all of the Top 50 Internet retailers use third-party apps on their online eCommerce sites. Most providers build Service Level Agreements on availability and not performance. Learn how you can get both.
Understand what challenges businesses face when they embrace this new paradigm. By understanding where the breaking points are and how to measure them, businesses gain new insight into cloud performance before small issues become larger business problems.
Download this white paper to learn how Compuware provides an innovative approach to the application performance and availability challenges inherent in cloud computing.
Enterprise Management Associates (EMA) summary of research directed at capturing trends from a technology, organizational and process perspective in IT organizations moving to the Cloud.
Poor performance of cloud applications impacts revenue, delays rollouts.
An EMA white paper that takes a critical look at key technologies to help ensure that your cloud investments work for and not against you.
It's a Mobile, Multi-Browser World
Download this free report, by Forrester Analysts Julie A. Ask and Thomas Husson, to understand the most important mobile trends that will affect your business this year.
So what are end users’ expectations when it comes to the web experience on tablets? To find out, Compuware commissioned the first global survey of tablet users’ web performance expectations
To go mobile means to move fast. In the following pages you’ll find out how Google Page Speed can help you improve mobile website performance and achieve greater revenues from your mobile web initiatives.
According to Forrester Research mobile commerce is booming with sales via mobile devices set to grow 40 percent per year for the next five years. Download this report to learn why tablet owners are a key component of your mobile success.
Are you meeting your customers' mobile web and app experience expectations? Download the survey now to find out.
Download this whitepaper to learn proven best practices to ensure mobile Web sites, applications and SMS initiatives perform as intended for all your end-users.
This paper addresses the top five mobile web experience mistakes you may face on the road to success - and how to fix them.
This whitepaper outlines how to embrace an "outside-in" perspective and defines testing best practices, to simplify the complex and achieve the Web performance your customers expect.
How to measure and quantify user satisfaction with your web performance.
Most Web performance testing and monitoring methods have not kept up with advances in technology and changes in end-user habits
When Web site owners fail to capture the true impact of these technologies in action, they leave themselves exposed to unseen business-impacting performance gaps.
Load Testing 1.0 Fails Web 2.0
Tactics To Ensure A Successful Online Holiday Season
Gathering the information required for rapid problem resolution, requires a new generation of tools. Gomez 360 Web Load Testing provides, the most accurate measurement of end-user experience and the most advanced problem-resolution techniques.
This white paper provides an overview of web load testing and its evolution, an explanation of the current technology space, and best practices and recommendations to ensure a successful testing experience that provides relevant information.
Understand what kind of load testing will help you find and resolve website issues before your customers do.
Everyone wants more traffic to their website, right?
More Web traffic surely means more revenue, more conversions, and reduced costs. But what happens if your Website can't handle the load? What happens if the investments you make to drive traffic to your site result in reduced revenue?
This whitepaper describes why Load Testing 2.0 solutions are needed and who can benefit.
In this paper, we will draw parallels between performance testing of software systems and a person's growth, development, and eventual decline, from conception to gravestone.
Peak Online Traffic Periods are critical since more Web visitors mean more revenue opportunities.
To find out, Gomez commissioned Equation Research to conduct a study of consumer Internet usage experiences during peak traffic times.
Did your website and emarketing programs sparkle last holiday season?
By all accounts the 2010 holiday season was a smashing success; online sales grew by double digits, despite the down economy. If your website performance during peak holiday traffic times was lackluster, it's time to plan now for the 2011 holiday season.
Performance is in the Eyes of the End-User
AJAX applications can greatly enhance customer experience. However, due to their design paradigm, monitoring their performance is a challenge. This paper discusses best practices and monitoring approaches to effectively monitor AJAX applications.
Synthetic monitoring is an essential approach used to attain mature APM capabilities that provide broad end-user experience visibility and deep-dive diagnostic capabilities. This paper highlights the top reasons why you need synthetic monitoring.
To provide rich customer experiences, websites depend on 3rd party components. Your entire site can be vulnerable to degraded performance or a complete shutdown if any one of these fails. This paper highlights how to use 3rd parties effectively.
International CIO study reveals business risks in today’s cloud and mobile applications.
This paper is written for business managers as a must-read primer on web and mobile site performance. It outlines Compuware best practices based upon a decade of experience helping companies achieve business results by improving performance.
When delivering SaaS applications ensure Web performance issues don't have a negative impact on your revenue and customer satisfaction. Download our 12 Step guide to learn how to ensure the health of your Web applications and the health of your business
Most Web performance testing and monitoring methods have not kept up with advances in technology and changes in end-user habits
When Web site owners fail to capture the true impact of these technologies in action, they leave themselves exposed to unseen business-impacting performance gaps.
In a recent global survey of 474 business and IT decision makers, conducted by IDC on behalf of Compuware, respondents offered insights about their needs for effective operation of Internet-enabled business activities.