The Challenge: Break down the walls between Development, QA, and Operations
How much time do you spend reproducing production performance issues so you can diagnose problems? Are your Development, QA, and Operations team speaking the same language? If you’re like most companies, the answer is no.
When problems occur in production, the data about the problem – and the user who experienced it – is lost.
Often problems can’t be reproduced. Or it takes days or weeks.
That’s a lot of wasted time. And frustration.
The same disconnect exists between line-of-business and dev and ops teams.
Dev and ops teams talk about servers, CPU cycles, memory consumption, failed procedure calls, and other technical terms. Business people don’t care about any of that. They care about users and customers and who’s happy and who’s not.
When business folks get together with technical teams, everyone looks at application performance from a different perspective and it’s hard to align priorities and plans.
That’s the old way of doing things.
The Answer: Unify your application performance lifecycle.
Today’s agile organizations are breaking down the walls between dev, QA, and ops teams by giving them a common set of tools, metrics, and diagnostics. With Compuware’s APM solution you can:
- Trace all your transactions, all the time, even in production.
- Capture the details about any issues in real time. Which user had the problem? What they were doing? What code path did their transaction take? What tiers did they traverse? And more.
- Give your dev, ops, and QA teams a common set of tools so they can share data and diagnostics. When problems occur, they share the same data so everyone is on the same page.
- Eliminate the need to reproduce problems
Similarly, you can give your business and technical teams a common view of application performance by providing answering these types of questions:
- Are our users having a positive experience?
- How many users are abandoning the site because performance is too slow?
- How does our conversion rate change when our performance changes?
- Can we process orders and customer requests fast enough?
- What percentage of users are impacted by a performance issue
Unifying your application performance lifecycle to create a closer connection between your business, development, QA, and operations teams. Ensure your application performance is a competitive advantage.