Customer Value

Capabilities

Effectively monitor the broadest range of streaming content.

• Use the latest streaming technologies with confidence.
• Find and solve problems that are undetectable with traditional streaming monitoring approaches.
• Simultaneously monitor content that uses multiple formats for different media players, from an end-user perspective.

Most comprehensive streaming media support

• Adobe Flash and Flash Dynamic Streaming
• Apple HLS and QuickTime formats
• Microsoft Silverlight and Silverlight Smooth Streaming
• Windows Media
• SHOUTcast
• authenticated streams

Eliminate blind spots and detect problems fast.

• Measure streaming performance from key locations, all the time.
• Analyze and optimize streaming performance as experienced by your viewers worldwide.

Largest global streaming monitoring network

• more than 50 locations across 25 countries
• locations are selectable, anytime

Find and fix problems fast.

• Quickly identify what causes poor performance using charts that profile play time, from start to end.
• Easily identify regions where viewers experience poor streaming performance.
• Analyze network- and protocol-level interactions that affect streaming performance.
• Ensure smooth, uninterrupted experience with real-world end-user perspective.

Most accurate and actionable data and diagnostic detail

• Waterfall charts with detailed diagnostics: DNS, connect, initial data, initial buffer, play and rebuffer times for each streaming test
• isolation of root causes by geography or content
• quality of service streaming metrics
• rate-limiting profiles for Adaptive and Non-Adaptive Streaming

Ensure viewers are happy with your adaptive streams.

• Optimize performance of adaptive streams for all your end users.
• Observe and fix bitrate switching or "flapping," to ensure a smooth, high-quality end-user experience.

Deepest insights into adaptive streaming performance

• Analytics include the number of bitrate changes and the time spent at each bitrate.

Receive the lowest total cost of ownership.

• Adapts to your changing business needs.
• Create, modify and execute tests, quickly and easily.
• Get all performance insights, all the time.

Most self-service control and flexibility

• Gomez APM Portal: only single, integrated synthetic and real-user monitoring SaaS platform
• measurement sharing across all platform products
• on-demand test creation, provisioning and usage