Customer Value

Capabilities

Eliminate blind spots and detect problems fast.

• Ensure your key web, mobile, cloud and streaming pages and transactions perform properly.
• Measure performance in all locations, all the time.
• Identify real-world performance issues, including the impact of bandwidth, CDNs, local ISPs and wireless carriers.

The world’s largest performance testing network provides:

• 150+ enterprise-grade servers running in data centers around the globe
• only “last mile” network, including 150K+ global testing locations in 168 countries
• private agents to test from dedicated machines located anywhere inside or outside your network
• Real Internet Explorer and Firefox browser agents to accurately understand performance
• Windows Media, Flash, Apple HTTP Live, Silverlight and Shoutcast streaming monitoring.

Identify and prioritize issues fast.

• Detect and rapidly warn first responders of web application performance issues.
• Reduce false positives and increase productivity.

Most reliable and flexible alerting provides:

• dynamic, real-time alerts on response time, object failures and byte limits, as well as failed synthetic transactions and pages/steps.
• user-defined response time thresholds, set by location and measured over a selected period of time

Single-click to problem identification.

• Rapidly find the root cause of performance problems down to the exact line of code.
• Detect potential issues in local and regional geographies and with specific customer segments, such as end-user connection speed.
• Troubleshoot ISPs and uncover peering issues with regional ISPs.
• Quickly diagnose and resolve complex streaming performance problems.
• Optimize performance based on best practices.

Most accurate and actionable data and diagnostics detail provides:

• object-level detail anytime including DNS, connect, SSL, first byte and content time by page object or host
• Integration with Compuware dynaTrace PurePath Technology to capture timing and code-level context
• adaptive streaming, packet error chart and quality of service streaming metrics
• data visualization with interactive and multi-dimensional charting with single-click drill-down to diagnostics
• Google Page Speed integration.

Ensure third-parties won’t jeopardize your web performance and brand.

• Manage third parties using objective, stable and predictable performance measurements.
• Ensure SLA compliance between IT, business stakeholders and third parties.
• Make smart technology investments such as CDNs, virtualization and infrastructure changes.

Most comprehensive third-party performance detail and reporting lets you:

• identify and prioritize third-party performance problems
• quantify the benefits that different CDNs provide in your key geographies.

Optimize performance and availability.

• Establish performance targets.
• Analyze performance trends.
• Make informed decisions regarding capacity planning.

Baseline and track performance across key geographies.

• Chart availability, response time, errors and consistency by geography and browser.
• Monitor Google SPDY-enabled websites view waterfall charts side-by-side to see the impact of performance tuning.

Increase your market share and enhance your brand.

• Understand the performance levels required to increase market share and retain customers.
• Align IT and business stakeholders on improvement initiatives.

Most comprehensive competitive comparison of performance lets you:

• benchmark your performance against the competition’s key pages and transactions down to object-level detail
• compare performance from the end-user perspective using Gomez Last Mile and Gomez Mobile benchmarks
• analyze optimization techniques used by the best performers to achieve superior results.

Lowest total cost of ownership lets you:

• adapt to your changing business needs
• Easily record multistep business processes and play it back across: multiple browsers, and web and mobile applications, including complex Web 2.0 page actions.

Most self-service control and flexibility using:

• Gomez APM Portal: only single, integrated synthetic and real-user monitoring SaaS platform
• share measurements across all platform products
• on-demand test creation, provisioning and usage.