Resources

Analyst Reports

Gartner names Compuware a Leader in the 2012 APM Magic Quadrant Report” [English]

Forrester Research : Virtual Network Infrastructure Demands an End-user’s Perspective

EMA: Compuware Acquires dynaTrace to Solidify Management in Application Service Management [English]

EMA Radar for Application Performance Management (APM) for Cloud Services: Q1 2012 [English]

Frost and Sullivan: Company of the Year Award Cloud-Based Application Monitoring 2011 [English]

SAP Performance Management: A Trend Study by Compuware and Pierre Audoin Consultants

TRAC Research: Key Strategies for Managing Application Performance Across the Delivery Chain [English]

Product Literature

Ensuring SAP Business Solutions Provide the End-to-End Performance Your Business Demands

Fact Sheet: dynaTrace Enterprise Real-User Monitoring — Data Center

Webcasts

5 Minute Video: CIO Insights: How to Optimize User Experience Across 60 Hospitals

5 Minute Video: Why Server Virtualization Demands an End-user’s Perspective

5 Minute Video: Performance Journey — How NHL.com Keeps Peak Application Performance For Their Fans

5 Minute Video: Recent Survey Reveals Optimized APM Approaches

White Papers

Compuware APM for SAP Applications - Customer Insights
This paper describes the Compuware APM solution for SAP applications and how three companies proactively, with thousands of users and complex SAP environments, managed the performance of their SAP services. Each customer case will describe the value they are getting from the Compuware APM for SAP solution and share their challenges and best practices.

Top 5 Reasons You Need Synthetic Monitoring
Whether you are launching new applications, managing existing ones, or monitoring the availability and performance of custom and packaged applications, you need to know where problems reside — with the server, network or client. A complete view of the application delivery chain (ADC) is required to ensure the performance and availability of today’s modern web and non-web applications.

The Convergence of Network Performance Monitoring and Application Performance Management
Increasing challenges of complex data centers are demanding that corporations take a new and converged approach to Network Performance Monitoring (NPM) and Application Performance Management (APM). This paper outlines how traditional monitoring approaches fall short and why corporations must look to this new and converged approach.

How End User Experience Affects Your Bottom Line
This paper outlines why applications often perform poorly and provides insight how businesses such as yours can ensure optimal application performance.

SAP Performance Survey Report
This report summarizes the research of working with 100+ Australian organizations to understand whether they are experiencing SAP performance issues which affect end users, what the impact is on the organization and how they are dealing with these issues.

Optimizing Infrastructure Updates Server Refresh
New physical and virtual server technology is transforming application monitoring. Outdated network monitoring tools must extend beyond technical parameters such as errors, latency, and bandwidth to include end-user experience (EUE).

Online Retail Banking Success Hinges on Positive User Experiences
Have you made the essential investments in application monitoring that will keep your customers connected and secure? Without an effective application performance management strategy, you could be losing customers to the competition.

Data Center Best Practices
In this paper, we'll examine - in data center operations that involve the integration of mainframe, distributed and web-based systems - how APM influences, and is influenced by, the generally more structured tools and processes available on the mainframe.

How's My App? Five Best Practices for Web Performance Management
In a recent global survey of 474 business and IT decision makers, conducted by IDC on behalf of Compuware, respondents offered insights about their needs for effective operation of Internet-enabled business activities.

The Past Present and Future of Application Performance Management
Understand application performance and user experience for these types of transactions is critical. Today, applications have a direct impact on company revenues, customer satisfaction and brand perception. To learn more download this whitepaper.

Who Moved My App?
How to Achieve Effective Application Performance in a Virtualized World

Optimizing Your Retail Supply Chain
It is essential to ensure that business-supporting internal applications that comprise the retail supply chain perform flawlessly. This paper discusses the implications of performance and availability on the top and bottom line of a retailer.