Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites.
Browse through our extensive library of customer stories focusing on the many successful uses of Compuware products and services. Select a specific customer or choose one or more elements in the lists below.
Application Performance Management
Working with Compuware, Commerzbank was able to prioritize and resolve performance problems quickly and saw continuous improvement in the performance of their key applications.
The Vienna Hospital Association improved availability, performance and rapid resolution of EMR applications with Compuware APM Enterprise.
Hospital Diagnoses End-to-end Performance of Healthcare Applications
The Customer Decides Whether The Performance Is Correct: Measurement of I.T. Service Quality At AWD
Irish Media Company Delivers Improved Web Experiences With Compuware APM
Compuware APM Helps Travel Company Thomas Cook Solve Application Performance Issues
Major Australian Utility Gets Its Own Personal Superhero To Implement APM
Earthquake Commission New Zealand monitors and manages the performance of their business-critical applications with Compuware’s APM solution
Compuware APM Helps Charles & Keith Optimize Its Internet Channel
Dole Teams Up With Compuware for Proactive Problem Resolution
Painting a More Accurate Picture Of The End-User Experience
SafeAuto Insures Success of e-Commerce Application
Bank Leverages Advantages of Gomez End-to-End Monitoring
Compuware Gomez Transforms Shanghai OnStar’s Business APM and Maintenance
Having scoured the industry for a robust end-user-experience monitoring and management solution, Shanghai OnStar opted for the Compuware Gomez end-user performance and monitoring suite of products.
Organization had insufficient insight into application performance and could not assess level of service to customers and suppliers. Now has improved levels of service and in addiiton, quick response to issues.
Large IT provider for insurance industry now has guaranteed, optimal 24 x 7 real-time insight into their business to avoid IT issues and problems.
Faced with challenge of how to fully utilize IT for the purpose of providing the best support to business departments. Gomez implementation improved both communication between the departments and IT efficiency.
GVSU needed a way to anticipate and lessen problems to ensure a high level of service for all users. Reduced manpower needed to troubleshoot by nearly half and cut time on resolving issues from weeks to often, just hours.
DMC modernizes healthcare IT system and accelerated roll-out through testing before, during and after implementation. Recognized as top 1 percent nationally for healthcare automation by HIMMS.
AutoTrader uses Continuous APM to Manage Performance 24X7 across the Application Lifecycle
Reduced service delivery staff by 30%
Deployed Vantage agentless end-user experience monitoring alongside application analytics and achieved immediate results
DMC needed clinical automation to reduce costs and also meet expanding requirements for regulatory reporting and compliance. First and only Michigan hospital with 100% computerized doctor orders and medication scanning.
Medical center was looking to track multi-year enterprise implementation of EMR. Aggressive schedules required project monitoring. DMS had the most rapid and successful rollout of an EMR system ever accomplished in U.S.
Optimizing Servers Helps ANPAC Avoid Performance Bottlenecks
DMC needed to move to stable, automated process to maximize patient safety and care. The medical center achieved a 40% cost savings in the first two years, 99% of implementations now defect-free, help desk turnaround reduced by 50%.
End-user Experience Insight Leads Reed Smith to Datacenter Consolidation Success
Shared services over countywide converged network
Lapointe Rosenstein L.L.P. Provides Better Service With Same Staff
Attains Executive-level Visibility Into Critical Application Performance
With Compuware APM, New Hanover was able to troubleshoot problems faster with no increase in personnel to reduce service desk calls, as well as improve staff efficiency and morale.
The large legal firm had productivity trouble after switching to a VoIP system. An estimated a six-figure ROI achieved by using Gomez to solve the by solving the problem.
At Schneider Electric, Gomez solutions improved performance of 12 key business transactions by 20 percent and raised user satisfaction above their targeted goal.
Telecom Company Improves Customer Satisfaction By Tracking and Analyzing Online Transactions
Mobile Telecom Provider Improves Service For Online Customers
Service Assurance is a Class Act at Wayne State University
Gomez enables banking organization to improve IT service quality by 40 percent
Enterprise: Deep Transaction Management (dynaTrace)
Novell uses Continuous APM to Elevate Test in Global Agile Development
dynaTrace is being used as a 24/7 monitoring tool in order to monitor, diagnose and resolve any performance bottlenecks quickly
Uses Continuous APM to Manage Complex Distributed SOA Environments
dynaTrace’s lifecycle approach has significantly improved IntraLinks’ IT productivity
dynaTrace’s Continuous APM gives a common framework in which they can efficiently monitor, resolve and prevent APM issues
dynaTrace provided the Zappos Performance lab with deep application visibility that they could feed back to their dev team
dynaTrace helps get deep visibility into it’s online Billing Manager service to isolate the root cause of slow performance
Travel site Tiscover.com hiked bookings by 49% after improving site performance
AutoTrader uses Continuous APM to Manage Performance 24X7 across the Application Lifecycle
Enterprise: Web/Enterprise Monitoring
Compuware APM Optimizes Content Delivery Network Service for Internet Business Service Provider. Read this Customer Case Study to learn about how Compuware ensures customers would continue to receive superior service.
Compuware Helps Financial Firm Deliver Quality Service
Bank Leverages Advantages of Gomez End-to-End Monitoring
SaaS: Mobile
Improving Customer Care for Mobile Data Service Providers
Telecom Company Improves Customer Satisfaction By Tracking and Analyzing Online Transactions
Mobile Telecom Provider Improves Service For Online Customers
SaaS: SaaS Monitoring
Government Agency Enchances User Experience with Gomez SaaS
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