Industry Benchmarks

SaaS Industry Performance Benchmarks

Gomez publishes more than 100 global web performance benchmarks that include 3,000 companies in dozens of industries. Gomez benchmarks measure the home pages or representative business processes for major brands within a given industry, providing an unbiased view of the state of web or mobile site performance so you can improve the customer experience to support your brand and drive revenue. See these benchmarks for the financial services industry and then go to our Instant Test to see how your web site rates.

Gomez Website Performance Test

How fast is your Website?  Test your Website using the world’s most comprehensive testing network.  Gomez’s instant testing will find performance problems before your customers do.

Whitepapers and Press Releases

12 Steps to Ensure Successful SaaS Delivery
How To Protect Revenue, Renwals and Customer Satisfaction 
SaaS providers need to protect their customer experiences — be available, responsive and consistent — and minimize web performance issues before they have an impact on revenue. This means delivering superior web experiences during periods of high growth, for their most important clients and for key user segments. This paper helps you know whether you are “thumbs up,” “thumbs down” or “not sure” on questions around your SaaS readiness.

Web and Mobile Site Performance Primer for Business Managers
Response time. Web site availability. Mobile application performance. You might assume they’re the sole responsibility of your IT department. Yet the impact of web and mobile performance on your business results is so critical — and becoming more so — that business managers must actively partner in the process of optimizing the speed and availability of your online properties. Read this report to learn five essential best practices to improve customer experience and increase market share.

The Three Pillars of Web Performance Monitoring: How to Measure the Business and Operational Impact of Web Performance
Three monitoring pillars delivers a comprehensive and realistic view of site operations and their impact on business success. The three monitoring approaches are distinct, complementary, and equally important, each addressing core challenges you face.

Compuware Ranked Among the World’s Leading System Management SaaS Vendors
International Data Corporation (IDC) has ranked Compuware the world's third largest system management SaaS vendor. Compuware has the highest growth rate of the top five vendors. With revenue estimated at $49.0 million, this representing an 11.5 percent market share and an 18.1 percent growth rate from 2009 to 2010. Compuware was the highest out of the top five vendors and higher than the top two vendors combined (HP at -4.5 percent and IBM at 1.7 percent).

Gartner's Comprehensive 2011 "Magic Quadrant for Application Performance Monitoring (APM)" Report 

This report evaluates 29 vendors on completeness of vision and ability to execute. Some of the key highlights are Gartner positioning of Compuware in the "Leaders" quadrant, and Compuware being evaluated positively on both “Completeness of Vision” and ”Ability to Execute.”

Best of the Web 2011 - Web and Mobile Performance Award 

This is the report from the third annual Compuware “Best of the Web” awards, which recognizes the top-performing web and mobile sites for 2011 across seven U.S. industries.