Applications are delivered via a complex application delivery chain that has become:

• mobile and distributed
• reliant on third parties
• cloud-based
• increasingly complex and fragile.

Problems occur everywhere, causing user issues such as:

• slow transactions and response times
• failed transactions and time-outs
• dramatically different response times in different locations.

 Traditional performance management solutions are insufficient because they:

• focus on infrastructure, not the app
• only cover parts of the chain, leaving blind spots
• have no insight into what the user is experiencing.

The Answer: Adopt an application point of view that starts with the end user.

The only way to know if your customers are having issues is to measure performance from the end-user perspective:

• at every point along the chain
• with deep visibility into all components of the application.

Compuware APM: A New Generation of APM

Compuware provides a new generation of APM that unifies coverage of the entire application delivery chain. No other solution offers this unified coverage, allowing you to:

• measure the business impact of performance issues
• detect problems in browsers and mobile applications
• identify problematic cloud services, third parties, ISPs and mobile carriers
• isolate fault domains in your data center across a broad view of multi-tier application and network services
• follow user transactions from the complex AJAX interactions in a browser to a specific line of code in an application server
• see deeply into every transaction and layer of a multi-tier application to isolate root causes
• optimize total application performance.

See the image below for more detail or read about Compuware’s coverage of the entire application delivery chain.