Gomez Application Performance Triage Services: Compuware’s Application Performance Triage helps solve your most challenging performance problems that are impacting business critical systems. We help customers:
- Understand the severity and impact of critical application performance problems
- Detect and document the root cause of challenging performance problems
- Foster an environment of cross-functional collaboration to resolve issues
- Allocate more time to pursue strategic business activities.
Gomez Performance Assessments Services: Compuware can help you solve your most challenging application performance issues. Whether you have a performance problem in your current web, non-web or mobile environment, you are planning infrastructure changes that could impact performance, or want to develop a performance improvement roadmap, the Gomez Performance Assessment can help you achieve your goals of:
- Improving application performance
- Identifying and resolving challenging performance problems
- Evaluating critical technology and vendor choices (e.g., cloud computing, web application hosting and content delivery networks)
- Customizing an engagement that meets your unique needs.
- Gomez Performance Assessments Services – this brochure outlines the details of the benchmark services and typical deliverables and benefits of the service.
Gomez Benchmark Services: Gomez Benchmark Services from Compuware provide detailed insights into your web and mobile performance as compared to leading web sites in your industry.
- Our performance optimization consultants will analyze the comprehensive, competitive performance data of Gomez Benchmarks or deliver benchmarks completely customized to suit your business needs.
- You’ll receive actionable recommendations and best practices on how to optimize performance from experts who help you understand how well you are meeting customers’ expectations and what you need to do to outrank the competition.
- Gomez Benchmark Services – this brochure outlines the details of the benchmark services and typical deliverables and benefits of the service.
Gomez Advisory Services: Many customers look to Compuware APM experts for ongoing coaching and support to meet their performance goals. The Compuware APM Advisory Service is structured as a retainer-based program through which we work with you throughout the year. Among some of the initiatives that may be included in an advisory service program are:
- Development or validation of your application performance management strategy
- Benchmarking of your site’s performance against competitors
- Definition of performance characteristics and identification of performance issues
- Definition of SLA management methodologies.
Strategic Assessment and Roadmap Services: Compuware helps our customers understand and grow their IT service delivery practices with our Assessment and Roadmap Service. This service leverages the expertise of our senior architects to help our customers:
- Schedule a series of focused interviews examining the company's people, processes and products
- Evaluate the current state of IT, using standard industry frameworks like ITIL and Six Sigma
- Offer recommendations for maturing best practices
- Initiate a continual service improvement process.
Network Performance Realization Services: Upcoming technology projects are strategic to business success. Projects such as consolidation, virtualization, WAN acceleration and hardware refreshes will decrease operational costs. But how will these projects affect the end users? Compuware's Network Performance Realization offering addresses this issue and helps customers to:
- Inventory critical business applications and prioritize the analysis effort
- Establish baseline performance profiles for high-priority applications
- Perform predictive analysis for key transactions, users and locations
- Verify the network's ability to handle changes in application infrastructure and usage patterns
- Communicate recommendations to ensure performance throughout entire project.