Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites.
Browse through our extensive library of customer stories focusing on the many successful uses of Compuware products and services. Select a specific customer or choose one or more elements in the lists below.
Application Performance Management
Compuware Gomez Transforms Shanghai OnStar’s Business APM and Maintenance
Having scoured the industry for a robust end-user-experience monitoring and management solution, Shanghai OnStar opted for the Compuware Gomez end-user performance and monitoring suite of products.
Organization had insufficient insight into application performance and could not assess level of service to customers and suppliers. Now has improved levels of service and in addiiton, quick response to issues.
Large IT provider for insurance industry now has guaranteed, optimal 24 x 7 real-time insight into their business to avoid IT issues and problems.
Faced with challenge of how to fully utilize IT for the purpose of providing the best support to business departments. Gomez implementation improved both communication between the departments and IT efficiency.
GVSU needed a way to anticipate and lessen problems to ensure a high level of service for all users. Reduced manpower needed to troubleshoot by nearly half and cut time on resolving issues from weeks to often, just hours.
EPF of Malaysia provides superior End-User Experience with Compuware Gomez
Relief Organiation Uses Gomez For Improved Accountability and Use of Resources
DMC modernizes healthcare IT system and accelerated roll-out through testing before, during and after implementation. Recognized as top 1 percent nationally for healthcare automation by HIMMS.
AutoTrader uses Continuous APM to Manage Performance 24X7 across the Application Lifecycle
Compuware Gomez helps Ping An Insurance Company enhance quality of online services
Shanxi Mobile improves customer service with Compuware end-to-end APM solution
Reduced service delivery staff by 30%
Deployed Vantage agentless end-user experience monitoring alongside application analytics and achieved immediate results
DMC needed clinical automation to reduce costs and also meet expanding requirements for regulatory reporting and compliance. First and only Michigan hospital with 100% computerized doctor orders and medication scanning.
Medical center was looking to track multi-year enterprise implementation of EMR. Aggressive schedules required project monitoring. DMS had the most rapid and successful rollout of an EMR system ever accomplished in U.S.
Optimizing Servers Helps ANPAC Avoid Performance Bottlenecks
DMC needed to move to stable, automated process to maximize patient safety and care. The medical center achieved a 40% cost savings in the first two years, 99% of implementations now defect-free, help desk turnaround reduced by 50%.
End-user Experience Insight Leads Reed Smith to Datacenter Consolidation Success
Shared services over countywide converged network
Lapointe Rosenstein L.L.P. Provides Better Service With Same Staff
Attains Executive-level Visibility Into Critical Application Performance
Hospital Diagnoses End-to-end Performance of Healthcare Applications
The large legal firm had productivity trouble after switching to a VoIP system. An estimated a six-figure ROI achieved by using Gomez to solve the by solving the problem.
At Schneider Electric, Gomez solutions improved performance of 12 key business transactions by 20 percent and raised user satisfaction above their targeted goal.
Telecom Company Improves Customer Satisfaction By Tracking and Analyzing Online Transactions
Service Assurance is a Class Act at Wayne State University
Painting a More Accurate Picture Of The End-User Experience
Gomez enables banking organization to improve IT service quality by 40 percent
Gomez Solutions help online building supplier Builddirect ensure a first-rate web-site experience for every customer, every visit
Gomez Helps Best Buy Optimize Its Internet Channel
Web Performance Load Testing Helps Dollar Thrifty Confidently Launch Redesigned Websites In Time For Busy Summer Season
Footsmart.com to Gomez: "Walk A 'LastMile' In my Shoes"
eBags enhances Customer Experiences and Increases Conversions with Gomez Cross-Browser Testing
Industry's Only Hosted Exchange Optimization Solution Increases Speed and Reliability for Mobile Broadband Users, According to Mobile Monitoring Tests.
Wachovia Taps Internet Performance Benchmarking to Proactively Manage and Improve Application Delivery
Starwood Assures and Rewards Guests with Positive Experience Using Gomez
Advantages with Measurements: Gomez Ensures Superior Performance of Audi Car Configurator
The Cobalt Group Uses Gomez to Optimize Automobile Dealers' Online Presence for increased Retailing Effectiveness
Scottrade Uses Gomez Services to Accelerate and Enrich Customers' Online Trading Experience
Yahoo! Search Marketing: Protecting Revenue Inside and Outside the Firewall
Coolibar Increases e-Commerce Transaction Speeds Using Gomez Web Performance Management Solutions
Silvercarrot Uses Gomez' QA Testing Solution to Validate Peak Performance of Its Iflipit Banner Ad Service
Clickability and Compuware partnership enables media and enterprise customers to manage and grow global online ad revenues and brands
Compuware helps financial firm deliver quality service
Compuware Helps Certia Keep Its SAP Performance Promises
SafeAuto Insures Success of E-Commerce Application
Cable & Wireless Worldwide Reaps Benefits of Vantage, Cisco NAM Integration
Dole Teams Up With Compuware for Proactive Problem Resolution
Business Portfolio Management
Learn the value Changepoint brings to customers
See how Guardian Services are benefitting with Changepoint
Professional Services
Major Healthcare Provider Navigates Toward the Future of Patient Care
Uniface
Raindrop Information Systems overcomes limits of first-generation web system to create “rich web” product - ahead of its time.
AHP needed to help coordinate and standardize operations at its more than 13,500 Bosch service workshops worldwide.
Carphone Warehouse was in need of an
agile development environment that is fast
to learn, platform-independent and able to
adapt to the latest technologies.
Agile Uniface Application is vital to healthcare software market leadership.